Jeff Sustersic
Jeff Sustersic at Metro Lexus
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Jeff Sustersic

General Sales Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.7
194 Reviews

Meet Jeff, a seasoned Automotive professional with over three decades of experience in the automotive industry. With a career spanning such a significant period, Jeff has witnessed the evolution of the automotive landscape firsthand, adapting and thriving in an ever-changing market. But Jeff's story extends far beyond the showroom floor. Having weathered personal storms, including the loss of a beloved wife to cancer, Jeff has emerged not only as a resilient professional but also as a committed fundraiser for cancer research. Driven by a deep sense of purpose, Jeff channels personal tragedy into meaningful action, tirelessly advocating for advancements in cancer treatment and support for affected families. However, Jeff’s dedication doesn’t stop there. As an advocate for children, Jeff recognizes the importance of nurturing and empowering the next generation. Whether through mentorship programs or community initiatives, he works tirelessly to create opportunities for others.

Dealership Experience

7 yrs, 7 mos

Industry Experience

30 yrs, 10 mos

4.7

194 Reviews

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194 Reviews of Jeff Sustersic

November 12, 2024

Dealership Rating
Employee Rating

When I entered his dealership I immediately felt welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a v More

by Cmba0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire, Julie Mohridge , Trey, the young man who explained the vehicle to me

Nov 12, 2024

Metro Lexus responded

Thank you for sharing your experience with us at Metro Lexus! We're delighted to hear that Colin made you feel welcomed and ensured a smooth test drive process. Enjoy the ride in your new Lexus NX350!

November 11, 2024

Dealership Rating
Employee Rating

Abed was great. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. More

by YM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Metro Lexus responded

We're delighted to hear that Abed provided such a positive experience at Metro Lexus! Thank you for recommending him, and we hope you enjoy your new vehicle.

November 11, 2024

Dealership Rating
Employee Rating

Abed, my sales person was great. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. More

by YM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Metro Lexus responded

We're delighted to hear that Abed provided such a knowledgeable and professional experience at Metro Lexus. Thank you for recommending him, and we hope you enjoy your new vehicle!

October 31, 2024

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Enjoyed being introduced to the Lexus family and culture of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. More

by robertbibby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Metro Lexus responded

Robert, we're delighted to hear that Candice provided you with such a positive experience at Metro Lexus. Welcome to the Lexus family and enjoy your new ride!

September 27, 2024

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Employee Rating

Simon is very knowledgeable and professional in all aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. More

by Joe Condeni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 27, 2024

Metro Lexus responded

Joe, we're delighted to hear that Simon and the Metro Lexus team provided you with such a great buying experience. Thanks for your continued support since!

September 23, 2024

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This place is wonderful, I took my lexus for service- always great. Bought a new lexus- they made it even easier! Run to them! ask for Tori! More

by Hopeandjoy2023
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Metro Lexus! We're delighted to hear that Tori and the team made both your service visit and new purchase seamless. Enjoy your new Lexus!

September 19, 2024

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Metro Lexus is a great dealership, everyone is friendly and helpful. Christian is a great, personable, knowledgeable guy. The unveiling of our car was an awesome experience. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 19, 2024

Metro Lexus responded

Tom, we're delighted to hear that Christian and the team at Metro Lexus made your car unveiling experience so special. Thanks for sharing!

September 18, 2024

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Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. More

by Lisa K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Metro Lexus responded

Lisa, thank you for your loyalty and kind words about Terry and Metro Lexus! We're delighted to have you as a long-time client.

September 17, 2024

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Employee Rating

Metro Lexus dealership was my first experience purchasing a vehicle from a distance (4 hours from home) and the process was seamless. Colin, my certified internet sales specialist was professional, availabl More

by Psydlogik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Metro Lexus responded

We're delighted to hear that your long-distance purchase with Metro Lexus was seamless and memorable! It's great to know Colin, Tysean, and John M. provided exceptional service throughout the process. Enjoy your new vehicle, and thank you for recommending our team!

September 14, 2024

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Employee Rating

I recently had the pleasure of purchasing a brand new Lexus RZ 450e from Metro Lexus, and I have to say, the entire experience was absolutely incredible. From the moment I walked through the doors, th More

by lis1us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Metro Lexus responded

Thank you for sharing your incredible experience with Metro Lexus! We're delighted to hear that Seth and Candice made the process smooth and memorable. Enjoy your new Lexus RZ 450e, and we appreciate your high recommendation!

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