Jeff Sustersic
Jeff Sustersic at Metro Lexus
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Jeff Sustersic

General Sales Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.7
199 Reviews

Meet Jeff, a seasoned Automotive professional with over three decades of experience in the automotive industry. With a career spanning such a significant period, Jeff has witnessed the evolution of the automotive landscape firsthand, adapting and thriving in an ever-changing market. But Jeff's story extends far beyond the showroom floor. Having weathered personal storms, including the loss of a beloved wife to cancer, Jeff has emerged not only as a resilient professional but also as a committed fundraiser for cancer research. Driven by a deep sense of purpose, Jeff channels personal tragedy into meaningful action, tirelessly advocating for advancements in cancer treatment and support for affected families. However, Jeff’s dedication doesn’t stop there. As an advocate for children, Jeff recognizes the importance of nurturing and empowering the next generation. Whether through mentorship programs or community initiatives, he works tirelessly to create opportunities for others.

Dealership Experience

8 yrs

Industry Experience

31 yrs, 3 mos

4.7

199 Reviews

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199 Reviews of Jeff Sustersic

March 21, 2025

Dealership Rating
Employee Rating

Bought a used 2018 Nissan frontier from this dealership and was treated very well they even took the frontier back into the shop and replaced a belt on the engine because I heard it making a squeaking nois More

by bradr319@gmail.com
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Mar 21, 2025

Metro Lexus responded

We're delighted to hear that you had a positive experience with us at Metro Lexus and are enjoying your 2018 Nissan Frontier! It's great to know our team took care of the squeaking noise for you. Thank you for choosing us, and happy driving!

December 30, 2024

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Christian was great, professional and will always do whatever he can to help. He has made multiple buying experiences very quick and easy. Highly recommended. More

by jkimmy86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller, Abed Darwish

Dec 31, 2024

Metro Lexus responded

Thank you for recommending Christian and sharing your positive experiences with us at Metro Lexus! We're glad to hear he's been consistently helpful. Looking forward to assisting you again in the future!

December 29, 2024

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Tori was great to work with and made it easy to purchase from Metro. I won’t go to another dealership. More

by markshenzik
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Dec 31, 2024

Metro Lexus responded

Mark, we're delighted to hear that Tori made your experience at Metro Lexus so positive. Thank you for choosing us and sharing your feedback!

December 18, 2024

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This was our first Lexus purchase, although we’ve owned Toyota’s over the years. Purchasing a vehicle can be stressful, but Colin and the management team did not pressure us into the purchase and were pr More

by Tcjake84
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 18, 2024

Metro Lexus responded

We're delighted to hear that Colin and the Metro Lexus team made your first Lexus purchase a pleasant experience. We appreciate your trust in us and look forward to assisting you with future purchases!

December 01, 2024

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I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Julie Mohridge

Dec 03, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 12, 2024

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When I entered his dealership I immediately felt welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a v More

by Cmba0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire, Julie Mohridge , Trey, the young man who explained the vehicle to me

Nov 12, 2024

Metro Lexus responded

Thank you for sharing your experience with us at Metro Lexus! We're delighted to hear that Colin made you feel welcomed and ensured a smooth test drive process. Enjoy the ride in your new Lexus NX350!

November 11, 2024

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Abed, my sales person was great. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. More

by YM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Metro Lexus responded

We're delighted to hear that Abed provided such a knowledgeable and professional experience at Metro Lexus. Thank you for recommending him, and we hope you enjoy your new vehicle!

November 11, 2024

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Employee Rating

Abed was great. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. More

by YM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Metro Lexus responded

We're delighted to hear that Abed provided such a positive experience at Metro Lexus! Thank you for recommending him, and we hope you enjoy your new vehicle.

October 31, 2024

Dealership Rating
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Enjoyed being introduced to the Lexus family and culture of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. More

by robertbibby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Metro Lexus responded

Robert, we're delighted to hear that Candice provided you with such a positive experience at Metro Lexus. Welcome to the Lexus family and enjoy your new ride!

September 27, 2024

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Employee Rating

Simon is very knowledgeable and professional in all aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. More

by Joe Condeni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 27, 2024

Metro Lexus responded

Joe, we're delighted to hear that Simon and the Metro Lexus team provided you with such a great buying experience. Thanks for your continued support since!

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