Jeff Gifford

we were taken in promptly and updates provided. Wait time was reasonable. Staff always helpful. Wait time was reasonable. Staff always helpful. More

by Amy elinskas Verified Customer Verified Customer

Report | Print

The sales team made the process easy and convenient. They answered all questions and came up with the exact vehicle and features I was looking for. They answered all questions and came up with the exact vehicle and features I was looking for. More

by JRIZZO9 Verified Customer Verified Customer

Report | Print

Although we got a fair deal in the end the salesman was frustrating. His communication style was annoying. It was hard to get him to stop the happy talk and listen. We filled out the purchase offer on line frustrating. His communication style was annoying. It was hard to get him to stop the happy talk and listen. We filled out the purchase offer on line but he did not seem to have read it. So we had to repeat our basic demographics. At one point in the negotiations he stood up and shook my hand and my wife’s hand and left us giving the impression he was saying good bye. We were about to leave when he came back with an offer that we accepted. We filled out the purchase paperwork and indicated we were paying cash. Next the staff member who put the final paperwork together came in and tried to convince us to take out a loan. Then he tried to sell us an extended warranty and weatherproofing. More frustration. When we came back to pick up the car we were not given the LoJack owners manual and information on the other dealer add on features. Also, as the sales man was trying to sync my phone to the car it became obvious that close to a dozen other people had synced their devices to this car. Another staff person came in to help sync the phone. That person indicated that they had been having trouble keeping the battery charged on this car. As we drove away I noticed on the car’s display that there was close to 400 miles on the vehicle already. Nobody told us about the mileage. We were beginning to feel like we bought a used car. A few days latter the battery was dead. It read 11.5 on my multimeter. It was towed back to Nye by Toyota Care’s representative. The service department found the battery had several faults and replaced it. One frustration after another! More

by lpg43 Verified Customer Verified Customer

Report | Print

Very friendly, I was very happy with the friendly service and how they got me in and out very quickly and how they got me in and out very quickly More

by john.vanderhoof1964 Verified Customer Verified Customer

Report | Print

Friendly, efficient, knowledgeable, thorough, professional. We were very impressed with the service. They made sure we were satisfied, and explained everything about the new car. professional. We were very impressed with the service. They made sure we were satisfied, and explained everything about the new car. More

by jimm54 Verified Customer Verified Customer

Report | Print

Professional and courteous with feedback provided with understandable explanation. No gobbly gook teaser to have something else done in the visit understandable explanation. No gobbly gook teaser to have something else done in the visit More

by hok50 Verified Customer Verified Customer

Report | Print

Making the deal and getting the auto were all very seamless, excellent communication and good people, no hard sell on anything. seamless, excellent communication and good people, no hard sell on anything. More

by bakerti80 Verified Customer Verified Customer

Report | Print

Andrew was very kind and made sure everything was done right and kept me informed on to what was going on, I was very grateful for his support!! Thank you! right and kept me informed on to what was going on, I was very grateful for his support!! Thank you! More

by dmartin4 Verified Customer Verified Customer

Report | Print

very happy with the service Brandon was very good. i hope the service on the car stays the same i hope the service on the car stays the same More

by ALS5 Verified Customer Verified Customer

Report | Print

Eric has extensive knowledge about EV’s and was very helpful explaining how my new hybrid works helpful explaining how my new hybrid works More

by MY321SONS Verified Customer Verified Customer

Report | Print