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Michaela Kelly

Overview Reviews (93) Inventory (75)

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Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9

93 Reviews

Overview Reviews (93) Inventory (75)

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English

4.9

93 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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93 Reviews of Michaela Kelly

October 31, 2026

Dealership Rating

Employee Rating

Everyone addressed me with a friendly hello. And it was Clean and comfortable. My car was ready when I arrived . And it was Clean and comfortable. My car was ready when I arrived . More

by rosiewilder11

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 03, 2026 -

NYE Toyota responded

Rosie, we're delighted to know you had a positive experience with us! It's great to hear that our team's friendliness and the cleanliness of our facility stood out. We hope to see you again soon for more quality service.

October 10, 2026

Dealership Rating

Employee Rating

Had vehicle issues got a new lease same day was quick and easy. They even understood my issue to get me a good deal easy. They even understood my issue to get me a good deal More

by Ryan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 13, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2026

Dealership Rating

Employee Rating

Polite kind and helpful They were able to get the deal sealed and got me into the vehicle the same day sealed and got me into the vehicle the same day More

by GIUSTINOJUST

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

Oct 01, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2026

Dealership Rating

Employee Rating

Michaela was an excellent sales person and host during my purchase of a new EV. After a test drive in a hurricane storm she was able to connect all the features and set me up right. Thank you to her and th purchase of a new EV. After a test drive in a hurricane storm she was able to connect all the features and set me up right. Thank you to her and the team there at Nye. More

by darrenhornyak

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 11, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2026

Dealership Rating

Employee Rating

We were very comfortable from start to finish with the deal. We were completely satisfied. deal. We were completely satisfied. More

by bknym

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford

Aug 11, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 23, 2026

Dealership Rating

Employee Rating

Very Professional staff, seamless processes. Simply the best dealership experience, and value you will find. Simply the best dealership experience, and value you will find. More

by robkarsten

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, mallory leggett, Claire Shepard, Gabrielle Wylie

Jul 28, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2026

Dealership Rating

Employee Rating

Claire made the buying process a pkeasure. i didn't care for the warranty spiel i didn't care for the warranty spiel More

by jimdellanno1961

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, Eric Brockway, Michael Quercia, mallory leggett, Claire Shepard, dylan shepard

Jul 22, 2026 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

July 16, 2026

Dealership Rating

Employee Rating

This was my first purchase of a Toyota from Nye. I will make my future Toyota purchases at Nye Toyota. Michaela was a pleasure to deal with. I will make my future Toyota purchases at Nye Toyota. Michaela was a pleasure to deal with. More

by gevskan

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 22, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 09, 2026

Dealership Rating

Employee Rating

Everyone was very nice and very helpful, great experience and great people to deal with! Awesome job experience and great people to deal with! Awesome job More

by louisjrobinson

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 09, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2026

Dealership Rating

Employee Rating

Michaela is the best. We walked in just to window shop. Well, Michaela sold us a car on the spot. She was attentive, informative and made the process seamless. No high pre We walked in just to window shop. Well, Michaela sold us a car on the spot. She was attentive, informative and made the process seamless. No high pressure, Great experience! AJ helped seal the deal and accepted a local check without question - Thanks!! More

by sharon.raimondi

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Collin and AJ

Jun 25, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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