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Michaela Kelly

Overview Reviews (82) Inventory (82)

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Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8

82 Reviews

Overview Reviews (82) Inventory (82)

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English

4.8

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Michaela Kelly

June 06, 2026

Dealership Rating

Employee Rating

Great experience, very easy and everything went smooth. No problems. Has a lot of fun No problems. Has a lot of fun More

by spencet.robert1972

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

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Jun 09, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 03, 2026

Dealership Rating

Employee Rating

It was easy and convenient. Every thing was done for us. It was a fast process. Your sales lady was very knowledgeable. Every thing was done for us. It was a fast process. Your sales lady was very knowledgeable. More

by karendrummond1975

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michaela Kelly

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Jun 03, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 17, 2026

Dealership Rating

Employee Rating

josh, michaela, and tamera were all very professional to work with. josh reached out to me several times during the service work, michaela connected with me during and after my purchase of a new rav, and ta work with. josh reached out to me several times during the service work, michaela connected with me during and after my purchase of a new rav, and tamera was very professional and thorough. the convenience and care shown by all departments is the reason i purchased my new rav from nye. More

by DTAYLOR1213

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Wojcik , tamera moyer

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May 21, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2026

Dealership Rating

Employee Rating

Excellent team at Nye. Michaela Kelly was wonderful. Very easy transaction and was a pleasure to buy my truck from her. Michaela Kelly was wonderful. Very easy transaction and was a pleasure to buy my truck from her. More

by tonycaltagirone553

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: AJ Aquino, Connor DeMichele

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May 05, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2026

Dealership Rating

Employee Rating

Very professional and fast . Had a great experience with them. They gave me a great deal on a beautiful truck Had a great experience with them. They gave me a great deal on a beautiful truck More

by jimrock4u

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Conner from financial

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Apr 30, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2026

Dealership Rating

Employee Rating

Very seamless experience, whole team was very friendly and knowledgeable. The reason that we are return customers. and knowledgeable. The reason that we are return customers. More

by billwolff13316

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 14, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 08, 2026

Dealership Rating

Employee Rating

Very friendly, best experience, took care of me,answer all my question, the crew was outstanding all my question, the crew was outstanding More

by brendazappala

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 08, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2026

Dealership Rating

Employee Rating

She was very helpful in getting our new car , got the cigarette smell of it too. Thank you cigarette smell of it too. Thank you More

by abrumber.palc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford , Geoffrey Jones, Connor got us our full tank of gas ...not half

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Apr 08, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 03, 2026

Dealership Rating

Employee Rating

overall a nice experience. Only very small oversight was my gas tank was just over half and I thought it was to be filled. Nice place Only very small oversight was my gas tank was just over half and I thought it was to be filled. Nice place More

by johnjjryb

Verified Customer

Recommend Dealer

Yes

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Mar 04, 2026 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

February 27, 2026

Dealership Rating

Employee Rating

It was a pleasure dealing with NYE Toyota. Everyone was very knowledgeable and helpful, from Michaela to Conner and AJ. So far so good! Everyone was very knowledgeable and helpful, from Michaela to Conner and AJ. So far so good! More

by pcatalano1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Connor, AJ

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Mar 04, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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