Jeff Felkowski

Toyota of Scranton responded

JEFFMORK357, Thank you for your kind words! We're thrilled to hear that Jeff provided you with friendly and knowledgeable service and that he went above and beyond to get you a great deal on your 2023 Camry. We appreciate your business and hope you enjoy every mile in your new car! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

MWELEBOB30, Thank you for your kind words! We're so glad you had a great experience with our team. Providing excellent service and support is what we strive for, and we appreciate you taking the time to share your feedback. We look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JKING2J, Thank you for making the trip to see us! We’re thrilled to hear that your experience with both our sales and finance teams made the drive worthwhile. Providing great service and a smooth process is always our goal. If you have any questions about your vehicle or need anything in the future, don’t hesitate to reach out. Enjoy your new ride, and thank you for choosing Toyota of Scranton Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JAKEADCROFT1, Thank you so much for your kind words! We're thrilled to hear about your excellent experience and that our team could provide the friendly and helpful service you deserve. It means a lot to us to be recognized as the best dealership you've purchased a vehicle from. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

lmv1029, Thank you for your thoughtful review! We're so glad to hear that Justin provided you with efficient and knowledgeable service while also offering helpful advice on prepayment options. It's great to know he made your experience pleasant and friendly. If you need any further assistance, please don’t hesitate to reach out. We appreciate your feedback! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

SUSANN.DAVIS0, Thank you for sharing your experience! We're thrilled to hear that you felt well taken care of and that our team was able to help you get into the car you wanted. Your satisfaction is our top priority, and it's wonderful to know we could make it happen for you. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

AMYSPUNAR, Thank you for your loyalty and for choosing us for your third Tacoma! We’re so glad to hear that our team has consistently been accommodating and helpful in your vehicle decisions. However, we sincerely apologize for the missed details during your recent visit. Ensuring every vehicle is spotless and fully prepared is a priority for us, and it’s disappointing to hear we fell short this time. We appreciate you bringing this to our attention and will use your feedback to ensure improvements are made moving forward. If there’s anything we can do to make this right or assist you further, I left a message on your voicemail. I want to address these issues. Thank you for your continued trust in Toyota of Scranton! Regards, Mary Jo Preno VP of Guest Experience 570.702.8776

Toyota of Scranton responded

pascoe914, Thank you so much for your kind words and for being a loyal customer for over 20 years! We truly appreciate your continued trust in us and are honored to be your dealership of choice. We look forward to serving you for many more years to come! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

IBABOUT, Thank you for sharing your experience with us! We are delighted to hear that Jeff and our team were able to assist you with the necessary arrangements and ensure your stay was comfortable while waiting for your Toyota Sienna Vmi conversion van. It’s great to know that despite the challenges, we could meet your needs and make the process smoother for you. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have any questions, please don’t hesitate to reach out. Enjoy your new van! Best regards, The Team at Toyota of Scranton