Jeff Defonseka
Jeff Defonseka at BMW of Bridgewater
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Jeff Defonseka

Service Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

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4.9
58 Reviews

Dealership Experience

6 yrs, 7 mos

Specialties & Trainings

NADA DEALER ACADEMY GRADUATE N385

AUTOMOTIVE NEWS 40 UNDER 40 FOR 2023

4.9

58 Reviews

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58 Reviews of Jeff Defonseka

November 16, 2024

Dealership Rating
Employee Rating

Honest, prompt and fair pricing is the experience that we’ve had with this dealership. More

by PK
Recommend Dealer
Yes
Nov 18, 2024

BMW of Bridgewater responded

Thanks so much for your kind words. We look forward to your next visit to BMW of Bridgewater!

November 15, 2024

Dealership Rating
Employee Rating

We had an excellent service experience at BMW of Bridgewater for a car scheduled service maintenance visit. Work has been done efficiently and professionally. Thank you our service advisor Jose and More

by ozr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco , Jose Fernandez

Nov 15, 2024

BMW of Bridgewater responded

Thank you for sharing your positive experience with BMW of Bridgewater! We're delighted to hear that Jose and the team provided efficient and professional service during your maintenance visit. We appreciate your support!

October 24, 2024

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Employee Rating

Responsive; effective and flexible. Jose is great to work. He not only fixed issue, he was flexible enough to send the car. Given the situation I was in, they accepted without an appo More

by Vani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

BMW of Bridgewater responded

Vani, we're delighted to hear that Jose and the BMW of Bridgewater team were able to assist you so effectively. Thank you for sharing your experience with us!

October 22, 2024

Dealership Rating
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Provided great maintenance service while I waited. On time delivery, no issues and convenient customer waiting area. More

by panch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Oct 22, 2024

BMW of Bridgewater responded

We're delighted to hear that you had a smooth and convenient experience with our maintenance service at BMW of Bridgewater. Thank you for sharing your positive feedback, and we look forward to serving you again!

October 21, 2024

Dealership Rating
Employee Rating

*5/5 Stars* "Exceptional Service from Andrew at BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expe More

by raymartin923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Oct 23, 2024

BMW of Bridgewater responded

Ray, we're delighted to hear that Andrew provided such exceptional service at BMW of Bridgewater! Your detailed feedback is greatly appreciated and will be shared with the team. Thanks for your recommendation and loyalty!

October 19, 2024

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Best BMW dealership in New Jersey! Service department is first class! Great job! Way better than freehold! More

by Tdelfinopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

BMW of Bridgewater responded

Tdelfinopoulos, we're delighted to hear you had a fantastic experience with our service department at BMW of Bridgewater! Thank you for choosing us and sharing your feedback.

July 26, 2024

Dealership Rating
Employee Rating

The dealer is super friendly, and make every efforts to provide loaner while the vehicle Is in service More

by jkumart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Jul 26, 2024

BMW of Bridgewater responded

We're glad to hear you had a positive experience with our friendly team at BMW of Bridgewater. Thanks for the review!

June 27, 2024

Dealership Rating
Employee Rating

This dealership is so friendly and courteous, and gives great service. I had my 7 series serviced there today and as usual they treated me like family. Very impressed how the staff remembers my name and ar More

by Wrightstuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Palumbo

Jun 28, 2024

BMW of Bridgewater responded

Thank you for the glowing review! We're delighted to hear that our team at BMW of Bridgewater consistently provides friendly and courteous service. Jeff and the rest of our staff appreciate your kind words, and we look forward to continuing to serve you in the future!

June 19, 2024

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Employee Rating

Windshield replaced, easy to get an appointment and the repair was done perfectly, no complaints More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco, Joel Curran

Jun 21, 2024

BMW of Bridgewater responded

It makes us so happy to see positive reviews, Jay. Thank you from all of us at BMW of Bridgewater!

April 29, 2024

Dealership Rating
Employee Rating

Prompt and professional service. Very knowledgeable end accommodating. Customer service is very good. Would use again. More

by FriedSpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Apr 29, 2024

BMW of Bridgewater responded

We're delighted to know you had a positive experience with our team at BMW of Bridgewater. We strive for prompt, professional service and we're glad it showed! Looking forward to assisting you again in the future.

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