Jeff Beyer

I had a very poor experience with Dana Ford. After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to retu After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to return the vehicle the same day due to their own internal error. The written buyer’s order did not support their claims, and once I requested everything in writing, they backed off. Customers should be very cautious and ensure all terms are clearly documented before and after delivery. More

by jthman94 Verified Customer Verified Customer

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Everyone was pleasant. Our salesperson Ching fully explained how everything works in the car, he helped me hook up Lincoln way and my phone to the new car Our salesperson Ching fully explained how everything works in the car, he helped me hook up Lincoln way and my phone to the new car More

by emcdan1039 Verified Customer Verified Customer

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I never leave reviews - but I had to for Joe. Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at the dealership stress free which is something - in my condition- that was entirely appreciated PS - Joe deserves a raise More

by Jelikakatt Verified Customer Verified Customer

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Excellent service from start to finish! Very professional staff, smooth process, and love my new Aviator! Very professional staff, smooth process, and love my new Aviator! More

by KHIZERABBAS45 Verified Customer Verified Customer

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have to say I enjoying going to dana because of my sales rep .Vincent Langilotti always a professional and just a good guy always makes you feel like family .john over in service is also a very nice guys e rep .Vincent Langilotti always a professional and just a good guy always makes you feel like family .john over in service is also a very nice guys explains everything and takes his time .dana has been servicing my family for over 30ys now my kids use them thanks for everything More

by VOLTAGE220 Verified Customer Verified Customer

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Going to get a vehicle go ask Ching know what he's doing very friendly and smart good person very friendly and smart good person More

by kirkdreddouglas Verified Customer Verified Customer

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The best dealer in the northeast coast that I’ve been to because of their prices and friendliness because of their prices and friendliness More

by Romualdocruz Verified Customer Verified Customer

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The dealership is awesome, and the staff is professional, responsible, and always on time! Will always come here! responsible, and always on time! Will always come here! More

by mhayes123 Verified Customer Verified Customer

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Very pleased with my negotiations with you, excellent work, and thank you for helping me buy a vehicle. work, and thank you for helping me buy a vehicle. More

by Mark almonte Verified Customer Verified Customer

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Was not impressed with both sales person and general manager other than price and deal of car. I traveled 6-1/2 hours one way for this vehicle. They knew I would arrive between 11A and 12P and I also manager other than price and deal of car. I traveled 6-1/2 hours one way for this vehicle. They knew I would arrive between 11A and 12P and I also spoke with my sales person 2 hours away from dealership. I asked for a quick turn around of picking up the new vehicle and back on the road. I arrived at the dealership and the car did not even start to be detailed. During my time of waiting the general manager inspected my car walked past me twice and not once thanked me for my travel and the purchase of the car. While I waited, my salesman walked over to me and handed me his cell to talk with my insurance company. Once again, something that should have been planned better. Also, I was asked to process my paper work with the finance manager and I explained to my salesperson that I'm not going to purchase or sign off on a vehicle without first seeing the car. He drove me around to the detail shop where I first saw the car other than original photos of the vehicle three weeks earlier via sms message. After seeing the car it looked fine except a few scratches in the front passager side bumper below the light. The detail person said he could try and buff the scratch out. He did make it better but it is still not correct. My salesman was aware of these issue but never offer any further solutions to correct the issue. I spend 70,000 dollars on a new Lincoln and now I'll have to pay further money out of my pocket to correct the issue. That is not correct and they should have offer other solutions but since I'm 6 plus hours from dealership lets just wash out hands on it. The only process that was painless and quick was working with the finance department, in and done in 10 minutes. So I thought I was finally done and ready to leave when there was a scent pack missing in the car and it took another 15 minutes for the sales person to find and supply. From my arrival to departure even though they knew my arrival time I left the dealership at 2:45 PM. Before I left, I explained to my salesperson how disappointing it was that the general manager could not take the time while I was on site to stop by and thank me for the purchase and travel to get the car. Even though he walked past me twice, to and from my trade. I left the dealership and approximately 2 hours later I received a call via my cell during my travel home from the general manager and I will say that I was very short and really did not feel his call was sincere since I assume the salesperson explain my frustration hence the reason for his call. Totally frustrated in the whole process from start to finish! If I could have provided a zero i would have especially since there is still damage on the front bumper that needs corrected! More

by FERRCAD Verified Customer Verified Customer

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