I had a really wonderful experience at this dealership.
Jeannie and Andy were wonderful to work with. They went above and beyond. I never felt pressured or super stressed.
Jeannie and Andy were wonderful to work with. They went above and beyond. I never felt pressured or super stressed.
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by anniewigley
Verified Customer
Verified Customer
The sucess of this transaction was due to Jeannie.
She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the tea
She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the team from Randy and Managers (Brandon?) were a core reason we choose Crest Infiniti.
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by dbame
Dec 22, 2025 -
Crest INFINITI responded
We are utterly delighted to hear about your positive experience with our team. Your feedback highlighting Jeannie's dedication to maintaining contact over the past two years truly demonstrates the commitment our team members have to building lasting relationships with our customers. It's wonderful to know that this ongoing connection contributed to your decision to become first-time buyers with us. We're also thrilled that Randy and Brandon made such a positive impression as part of your overall experience. Your trust in choosing Crest INFINITI means everything to us, and we look forward to continuing to provide you with exceptional service for years to come.
Great service as always.
Timely and good service all around. I’m very happy as usual with Crests service.
Timely and good service all around. I’m very happy as usual with Crests service.
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by ISRAEL.VARELA55
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Crest INFINITI responded
Thanks for taking the time to share your experience with us. We're delighted to hear that you continue to be satisfied with the quality of service we provide. Your appreciation for our timely approach and overall service delivery means a great deal to our team. It's wonderful to know that we consistently meet your expectations and that you remain happy with choosing Crest INFINITI for your needs. We truly value your ongoing trust and look forward to continuing to serve you with the same level of excellence.
Jeannie was great.
She was very attentive and thoughtful. Conner was thorough, and Cayla was pleasant and competent, as well.
She was very attentive and thoughtful. Conner was thorough, and Cayla was pleasant and competent, as well.
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by ted32
Verified Customer
Verified Customer
Dec 15, 2025 -
Crest INFINITI responded
Thank you for sharing your wonderful experience! We're delighted to hear that Jeannie provided such attentive service, and that Conner and Cayla contributed to making your visit exceptional. We appreciate you choosing Crest INFINITI and look forward to serving you again.
Jeannie is a great sales women and is a very nice and is
very good
very good
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by dhuy212
Verified Customer
Verified Customer
Nov 26, 2025 -
Crest INFINITI responded
Thank you for the wonderful feedback about Jeannie! We're delighted to hear about your great experience with our sales team. Your kind words mean so much to us at Crest INFINITI.
Wonderful all the way around!
Everyone was friendly and polite and everything went very smoothly!
Everyone was friendly and polite and everything went very smoothly!
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by TSROGERS3377
Verified Customer
Verified Customer
Nov 10, 2025 -
Crest INFINITI responded
Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.
Great Service, Great Personnell and quality service by
the dealership. Would highly reccomend this dealership.
the dealership. Would highly reccomend this dealership.
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by TBURR58
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you found our service exceptional and our team provided the quality care you deserved. Your kind words about our personnel mean so much to us, as we work hard to ensure every customer feels valued and well taken care of. We truly appreciate your recommendation and are grateful that you chose Crest INFINITI for your automotive needs. Your positive feedback motivates our entire team to continue delivering the high standard of service that you experienced.
I absolutely love this dealership and its service center.
They have the best people and most friendliest customer oriented people hired.
They have the best people and most friendliest customer oriented people hired.
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by chanbennett9310
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Crest INFINITI responded
We are overjoyed to hear about your wonderful experience with our dealership and service center. Your kind words about our team mean so much to us. We take great pride in hiring caring individuals who prioritize exceptional customer service, and it sounds like they made a positive impression on you. We truly appreciate customers like you who recognize the dedication our staff puts into creating a welcoming environment. Thank you for choosing Crest INFINITI and for taking the time to share your feedback.
Jeannie made the whole sales process easy.
I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance include
I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance included.
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by lizmb70
Verified Customer
Verified Customer
Sep 10, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us. We're thrilled that your visit turned into such a positive discovery, even though you initially weren't familiar with our brand. It's fantastic to hear that the QX60 exceeded your expectations and impressed you more than other luxury vehicles you considered. We take great pride in offering vehicles that truly stand out in terms of quality and features. We're also delighted that you found value in our maintenance program - it's one of the ways we show our commitment to taking care of our customers long after the purchase. Your feedback about how smooth and effortless your sales experience was means a great deal to us, as we strive to make every customer feel comfortable and confident in their decision.
From the moment I walked in, Jeannie made me feel
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not ju
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not just making a sale. Her professionalism and warmth made the whole process smooth and enjoyable.
Dylan stepped in to help break down the financials, and I can’t thank him enough for his clarity and honesty. He explained everything in a way that actually made sense — no pressure, no confusion, just straight facts and real support. I appreciated how transparent and approachable he was through the entire discussion.
Jeremy, the finance wizard, made signing the paperwork surprisingly painless. He walked me through every document, answered all my questions, and made sure I understood exactly what I was signing. He was respectful of my time and truly efficient, without ever rushing me.
And then there’s Al — who brought the laughs and lightened the mood with perfect comedic timing. Car buying can be stressful, but Al made sure there were plenty of smiles along the way. A true vibe curator.
Together, this team made what could’ve been a stressful process feel effortless. I left with a great car, a great deal, and total confidence in the people who helped me get there. Highly recommend working with them — they’re the real deal!
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by T.VERNON0
Verified Customer
Verified Customer
Jul 15, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with our team. We are thrilled to hear that Jeannie made you feel welcomed from the very beginning and helped you find the perfect vehicle for your needs. Her dedication to understanding what you were looking for rather than simply focusing on making a transaction truly reflects our commitment to putting customers first.
We are delighted that Dylan was able to provide the clarity and transparency you needed when reviewing the financial details. His straightforward approach and honest communication are exactly what we strive for in every customer interaction. It sounds like Jeremy made the paperwork process smooth and efficient while ensuring you felt comfortable and informed throughout. His attention to detail and respect for your time exemplify the professional service we aim to deliver.
We love hearing that Al brought some laughter and positive energy to your experience. Car purchasing can indeed feel overwhelming, and having someone who can lighten the atmosphere while maintaining professionalism makes all the difference.
Your feedback about our team working together to create an effortless experience means everything to us. We are proud that you drove away not only with a great vehicle and deal but also with complete confidence in the people who assisted you. Thank you for recommending our team - we truly appreciate your trust in us.
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