Jayson Kirk

Purchase process was smooth and efficient with Lauren being a great help! Repeat Customer of dealership being a great help! Repeat Customer of dealership More

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Ralph at BMW of West Chester was a pleasure to work with! He was patient, kind, and extremely knowledgeable. He answered all of my questions and was always so prompt at getting back to me and keeping me upda He was patient, kind, and extremely knowledgeable. He answered all of my questions and was always so prompt at getting back to me and keeping me updated with my new vehicle. My experience there was by far the best I’ve had at any dealership. More

by NATALIE.FOSCO Verified Customer Verified Customer

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Working with Scott was a genuine pleasure. As soon as we walked in the door until we sat in the car for a short tutorial before we drove off, Scott made everything effortless along with his te As soon as we walked in the door until we sat in the car for a short tutorial before we drove off, Scott made everything effortless along with his team. The place is immaculate and the people are truly kind. The experience was made to be personal and an actual experience. We felt appreciated and were treated so well. Scott was transparent and easy to talk to and answered all of my questions without delay. I couldn't be happier with my purchase and experience with Otto's BMW of West Chester! I find it hard to believe I will ever stop doing business with them. More

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The sales department at BMW of West Chester always works to find us the best possible deal. Our Salesman Ralph and the Sales Manager Wilmer along with F&I Jay are always kind and considerate. Two thumbs up! to find us the best possible deal. Our Salesman Ralph and the Sales Manager Wilmer along with F&I Jay are always kind and considerate. Two thumbs up! More

by aeaglesjr Verified Customer Verified Customer

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A very nice, large, impressive dealership with professional, informed employees and the newest of technological tools to help them. professional, informed employees and the newest of technological tools to help them. More

by HESSONJP Verified Customer Verified Customer

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Jay Miller, Wilmer Rodriguez, Scott Gately , Jayson Kirk, Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Ches Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Chester looks out for my best interests! This is extremely rare for any dealership regardless of Brand! I always know that I can count on them to provide the best support in sales and service and parts at all times! More

by aniellomaglione Verified Customer Verified Customer

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Scott was terrific to work with. Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing experience! More

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Friendly, knowledgeable, professional team from the minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine what I what I was looking for being new to the bmw world. She offered excellent advice to help me narrow down the vehicle and Features to suited to my search. She is patient and provided a low pressure environment which made my experience really positive and stress free. She is swift in her communication, and listens to her clients. She is a joy to be around, I had a great experience. I would work with Lauren again when I am ready for my next car and highly recommend her to anyone. More

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Working this Scott and the entire team at BMW West Chester has been an absolute pleasure. Scott made the entire process of placing the order for our new X7 to delivery completely seamless. Chester has been an absolute pleasure. Scott made the entire process of placing the order for our new X7 to delivery completely seamless. More

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I've been a BMW driver for over 15 years and have used multiple dealerships. Otto's BMW of West Chester is by far the best experience I've had. There was a great amount of inventory, the facility was very multiple dealerships. Otto's BMW of West Chester is by far the best experience I've had. There was a great amount of inventory, the facility was very nice, and Justice Mogano made my experience pleasurable. His extensive knowledge of not just my vehicle, but BMW in general, was valuable and impressive. Justice made what could have been a stressful event very easy. Thank you! More

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