Jay Starks | Page 2

I would love to have left an overwhelmingly positive review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening " review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening "completed delivery confirmation submitted on March 8, 2026 @ 6:32PM edt by myname, email and phone attached" asking me to Validate Signature ~~~ BTW Palmer Dodge is closed on Sundays.... The document states that "I" sign and consent to the delivery of this vehicle, confirm and certify the signature is mine~~~NOT I have yet to verify the signature as the SALESMAN ADMITTED TO SIGNING MY NAME and DOES IT ALL THE TIME and the GM STATED THEY DO IT ALL THE TIME as 70-80% of their sales are out of state~~when did signing someone elses name become OK? Its not and thats why it is FORGERY, FRAUD and a FELONY I requested the GM void my lease as forgery is a crime but basically refused to be of any assistance there with a bunch of lies.......nevermind the "we will do this and that" which was part of why I moved ahead with the lease that WAS NOT PROVIDED!! My review with Stellantis basically echos this and the leasing division will be receiving a screenshot of the forged signature. Had the GM @ Palmer Dodge worked with me to void the lease, I would have been able to leave a very different review. More

by Dkdrpd Verified Customer Verified Customer

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Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More

by yusis Verified Customer Verified Customer

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Great customer service from local dealership, made buying enjoyable. Jay was great to work with. enjoyable. Jay was great to work with. More

by dnietzer Verified Customer Verified Customer

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I enjoyed working with Jay, but it wound up being a pain dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was told you would replace the interior door handle and I keep getting the run around about that. More

by Dhamilton9494 Verified Customer Verified Customer

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The most pleasant experience I have had at a dealership. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. More

by Christielangley5 Verified Customer Verified Customer

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First met Jay when my husband bought his Jeep last year. He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for f He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for financing again as well was a smooth and easy transaction! More

by ksmerrifield Verified Customer Verified Customer

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Very responsive either via phone, text or email. Willing to make you feel very comfortable Willing to make you feel very comfortable More

by JTOMBLINSON Verified Customer Verified Customer

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I have been to a few other Dodge Dealerships Palmer was the only one that took there time and helped me #1 the only one that took there time and helped me #1 More

by Dre5098 Verified Customer Verified Customer

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Fun, friendly and easy to do business with! !! Everyone was eager to assist in any way they could! !! Everyone was eager to assist in any way they could! More

by Anthonycusumano Verified Customer Verified Customer

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We were able to conduct and easy and quick transaction at Palmer Dodge Chrysler Jeep Ram. it was a pleasant experience. Palmer Dodge Chrysler Jeep Ram. it was a pleasant experience. More

by CARRIEBOWDEN Verified Customer Verified Customer

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