Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
54 yrs, 5 mos
351 Reviews
Write a Review351 Reviews of Jay Rosen
May 23, 2022
Excellent Customer Service! Jay and Danny went above and beyond to ensure my 5G software was installed and working before I left the dealership. They gave me updates while work Jay and Danny went above and beyond to ensure my 5G software was installed and working before I left the dealership. They gave me updates while working on my Volvo from start to finish. They made my visit an easy and stress free experience. More
Other Employees Tagged: Danny
May 11, 2022
Everyone at this dealership was professional and courteous. Definitely going to do business here again. Thank you all! courteous. Definitely going to do business here again. Thank you all! More
Other Employees Tagged: Lindsey Mastroianni, Ron Landstrom, Jake Hughes, Leandro Sotelo
May 11, 2022
The service dept at prestige is top notch! I can always depend on them getting the job done right and then driving away knowing my vehicle is safe. Thank you Jay and Bob! I can always depend on them getting the job done right and then driving away knowing my vehicle is safe. Thank you Jay and Bob! More
Other Employees Tagged: Bob Knott
April 05, 2022
Ron makes the entire car-buying process as seamless as possible for the buyer. This is our second Volvo with him and Prestige. He is honest, ethical and extremely knowledgeable. Ron focuses on the rela possible for the buyer. This is our second Volvo with him and Prestige. He is honest, ethical and extremely knowledgeable. Ron focuses on the relationship and treats you like family. He is quick to respond and goes the extra mile in every way. Prestige has an incredible staff of professionals and make you feel at home. More
Other Employees Tagged: Tina Bilokin, Ron Landstrom, Jake Hughes
March 16, 2022
I left the service department with a smile on my face, my car looks & drives like the day I bought it off their lot. 100% recommend. Jay the service manager is the kindest, & most genuine members of the staf car looks & drives like the day I bought it off their lot. 100% recommend. Jay the service manager is the kindest, & most genuine members of the staff I have ever met. He always takes care of me & provides amazing customer service. I would put 10 stars for this dealership if I could. More
March 14, 2022
Jay, the service director, is absolutely WONDERFUL! ! He really knows how to take care of customers and ensure quality service. I appreciate everything he did to go the extra mile for me. I would have g ! He really knows how to take care of customers and ensure quality service. I appreciate everything he did to go the extra mile for me. I would have given 5 stars, except that, the reason Jay was taking care of me was after a negative experience with one of the service advisors, Tami. Thankfully, Jay was there to make the experience a positive one and I know I can continue to count on Prestige Volvo! More
Other Employees Tagged: Andy Mucci , Tami Santoro
February 27, 2022
I had taken my vehicle to a commercial car wash which damaged my vehicle. I called Jay Rosen to see if he could help me. He told me the service department was closed for the day, but said he could help damaged my vehicle. I called Jay Rosen to see if he could help me. He told me the service department was closed for the day, but said he could help me first thing in the morning if it was important (it was). I met him at 9am on his day off (Sunday). He was able reset the damaged piece until a replacement part arrives. Jay had also assisted me in the past. Excellent and speedy service as usual! More
February 23, 2022
Service manager reviewed required work before doing. . Appointment for work to be set up in a timely fashion and also completed as promised, Have been a Volvo customer for years due to the service that . Appointment for work to be set up in a timely fashion and also completed as promised, Have been a Volvo customer for years due to the service that Jay has provided, Thank You Lou R More
February 19, 2022
Trading in my last leased Volvo from a local competitor & Ron & Prestige located me a new lease in an hour on a stunning new XC60. Ron is so friendly, compassionate & professional - & I was welcomed by the s Ron & Prestige located me a new lease in an hour on a stunning new XC60. Ron is so friendly, compassionate & professional - & I was welcomed by the sales manager, owner, and service professionals who all treated me like family. Prestige is a class act, like my SUV. More
Other Employees Tagged: Tina Bilokin, Ron Landstrom

