Jay Rosen | Page 6

We just had our windshield replaced at Prestige Volvo and the experience couldn’t have been better. After a rock caused significant damage to our polestar2 windshield on a trip to CT, I called several r and the experience couldn’t have been better. After a rock caused significant damage to our polestar2 windshield on a trip to CT, I called several repair centers and couldn’t find anyone with our windshield in stock. We were looking at close to September for a replacement until I called Prestige Volvo and spoke with Jay Rosen, the Service Director. He asked a few questions (helping me find the information I didn’t know) and then searched the Tri-State area for a replacement. Within a couple days we had an appointment at Prestige Volvo for a replacement. The repair was done on time and professionally - no issues with the windshield since. They even washed the car, charged it, and dropped my husband at a local hotel while it was being repaired. If I hadn’t have been lucky enough to come across Jay, we’d probably eventually have had to get a rental until the car could be repaired. He went out of his way to help us - saving us a significant amount of money, trouble and time. Bottom line - great service center and even better Service Director! Thank you! More

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Excellent service - Very friendly and knowledgeable staff. Vehicle is always returned clean with work performed perfectly. staff. Vehicle is always returned clean with work performed perfectly. More

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Just made another deal with Ronnie Landstrom at Prestige Volvo. He is simply the best.. he’s the only salesman I actually trust and the only one I want to work with. He’s honest, knowledgeable, patient and Volvo. He is simply the best.. he’s the only salesman I actually trust and the only one I want to work with. He’s honest, knowledgeable, patient and professional. Thanks again to Ronnie & the amazing team at Prestige!! More

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Bob at Prestige Volvo always provides excellent service when I bring my cars to be serviced. I highly recommend them for all car service needs. when I bring my cars to be serviced. I highly recommend them for all car service needs. More

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My experience with Prestige Volvo service Director Jay Rosen has been nothing but a pleasure. He truly jumps at the opportunity to assist his clients, without complaint. Sunday June 19th “Father’s Day” I Rosen has been nothing but a pleasure. He truly jumps at the opportunity to assist his clients, without complaint. Sunday June 19th “Father’s Day” I was a little hesitant to reach out because I was having issues with my vehicle. However, he still responded and helped me despite the business being closed. I truly appreciate all that he had done for me. I give him 10 out of 5 for star service!!! More

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Beyond appreciative of the effort the Prestige Volvo service team went through to help me with my flat tire. They went above & beyond my highest expectations. Jay & Jason took great car of the car (& me service team went through to help me with my flat tire. They went above & beyond my highest expectations. Jay & Jason took great car of the car (& me!) - I’m grateful to have this dealership. More

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For over a decade, we’ve trusted the service needs for our 2 Volvos to Jay Rosen & his Team… but now, I know why… they are THE Best!!! And, I’m convinced that it’s because they truly CARE!... about their our 2 Volvos to Jay Rosen & his Team… but now, I know why… they are THE Best!!! And, I’m convinced that it’s because they truly CARE!... about their performance and about the customer. Any time we’ve had an issue with the service, we’ve always been treated fairly. So, when I truly needed fast help with our damaged Volvo and the insurance company’s place was telling us that Volvo wouldn’t allow our car to be repaired, I called Jay. I originally called just to verify that response and get the facts, but Jay replied lightning-fast and could not have been more helpful! He corrected the falsehoods we’d been told and bent over backwards to see if he could repair our car at a reasonable price when he heard our unique situation. He ‘held our hand’ throughout the process and kept us informed at each step. Jay acquired the parts at the lowest price he could and he literally treated our money as carefully as if it were his own! Jay & his Team came in thousands of dollars under the other repair shop’s estimate and best of all, saved a Volvo that was “invaluable/priceless TO US” (the car was in mint condition because it had been serviced entirely by Jay & Team over the past 6 years). My family and I are so grateful that Jay went above and beyond to help us out in a time of crisis. I cannot thank Jay & his Team enough for the time, money, and stress they saved us, but I can tell you that I will NEVER go anywhere else other than to Jay Rosen & his Team at Prestige Volvo. More

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Fantastic experience with everyone on the Prestige Volvo team! Responsive, caring and created an easy car buying process that saved me time and gave piece of mind. team! Responsive, caring and created an easy car buying process that saved me time and gave piece of mind. More

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Jay Rosen was fantastic! He was helpful, kind and took care of my issue quickly. He was a pleasure to work with. He was helpful, kind and took care of my issue quickly. He was a pleasure to work with. More

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Professional and very helpful with our Volvo repairs. Thank you for your help with loaner and helping with repairs and replacement of bumper. I would strongly recommend you to my friends. Thank you for your help with loaner and helping with repairs and replacement of bumper. I would strongly recommend you to my friends. More

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