Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
23 yrs, 1 mo
Industry Experience
54 yrs, 9 mos
354 Reviews
Write a Review354 Reviews of Jay Rosen
April 27, 2012
I'm a big fan of Prestige Volvo and would recommend them without hesitation. They take good care of my car and great care of me. without hesitation. They take good care of my car and great care of me. More
Other Employees Tagged: Matthew Haiken, Lindsey Mastroianni
April 24, 2012
Prestige is a wonderful dealer. I have been positive with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mentio with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mention the greetings from Jay, Bob, and Patricia were very warm. No need to mention how convenient to file the document because Bob was super fast and professional with it. I even didn't have to go back to my car to check the mileage because Jay already handled everything. When I signed my name and walked out the door, Joe already were waiting outside to send me back home...What else can I say? I love this whole team! That's why I am so confident to recommend Prestige to my friends. My friends didn't just take my words, they went there and experienced it by themselves and as far as I know they already drove one XC90 and two XC60 T6 away, ha-ha~~ More
Other Employees Tagged: Bob Knott, Patricia Sommerville, Jay, Bob, the courtesy car driver (Joe! I hope I spell his name right), and Patricia
March 21, 2012
Worked with me to schedule appoinment that worked for me. Arranged a "loaner car". Was called promptly when car was finished so that I was able to pick-up my car and get back to work. All employees in Arranged a "loaner car". Was called promptly when car was finished so that I was able to pick-up my car and get back to work. All employees in service area are always courteous in actions and responses in todays compressed timeframes More
Other Employees Tagged: Patricia Sommerville
March 20, 2012
Great experience, fast and thorough service and friendly customer oriented folks to deal with. Will be back for service and other work as and when needed. Blake Anderson customer oriented folks to deal with. Will be back for service and other work as and when needed. Blake Anderson More
Other Employees Tagged: Lindsey Mastroianni , Bob Knott
March 16, 2012
Outstanding customer service!!! Everyone was friendly and very helpful. I was in for a regular maintenance and the service was quick and accomadating. I had my 4 yr old son with me and we were in and out in very helpful. I was in for a regular maintenance and the service was quick and accomadating. I had my 4 yr old son with me and we were in and out in less than an hour More
Other Employees Tagged: Bob Knott
March 15, 2012
both cars were in for service this week great job by both cars were in for service this week great job by Bill and Bob patricia supplied moral support you guys are on the top of your game an outst both cars were in for service this week great job by Bill and Bob patricia supplied moral support you guys are on the top of your game an outstanding service experience AAA More
Other Employees Tagged: Matthew Haiken, Lindsey Mastroianni , Bob Knott
February 28, 2012
Relationship management seems to be a priority at Prestige. They do what they undertake to do and always with courtesy and a smile. I have experienced their interactions with other clients as well an Prestige. They do what they undertake to do and always with courtesy and a smile. I have experienced their interactions with other clients as well and feel completely comfortable saying they provide the same level of service at all times to everyone. Quite exceptional in the industry they serve. More
Other Employees Tagged: Patricia Sommerville, Jay Rosen and Patricia Sommerville
February 27, 2012
Patricia and Lindsey are phenomenal; in no small part for they tolerate me and put up with all my individual quirks. on a different note, the labor rates seem to be completely out of control. I drive a l they tolerate me and put up with all my individual quirks. on a different note, the labor rates seem to be completely out of control. I drive a lot and must say the service charges are adding up these days. More
Other Employees Tagged: Lindsey Mastroianni , Patricia Sommerville, Patricia SOmmerville, Lindsey Mastroianni & Jay Rosen
February 24, 2012
I can't say enough about the experience I get each and every time I am at Prestige. Every person there is amazing - from the service technicians to the customer service people to even the service manager every time I am at Prestige. Every person there is amazing - from the service technicians to the customer service people to even the service manager. It is also great they always remember you and you even get a greeting from the owner Matthew most times! More
Other Employees Tagged: Matthew Haiken , Patricia Sommerville, Patrica Sommerville
February 23, 2012
I brought my car in to replace a flat tire. As this is the second time it happened, we inspected the affected tire to make sure there were no scratches simlar to the one we found last time. To our dismay the second time it happened, we inspected the affected tire to make sure there were no scratches simlar to the one we found last time. To our dismay there were scratches that appeared to be made from a machine as it was the same consistent pattern. We brought this to Patricia's attention, and subsequentally the service manager. They were very helpful in making things right. We booked another service to have the tire specialist "clean it up." More
Other Employees Tagged: Patricia Sommerville, Patricia and service manager
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