Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
54 yrs, 5 mos
351 Reviews
Write a Review351 Reviews of Jay Rosen
September 27, 2019
Overall great experience This is my 5th deal with Prestige Volvo. I have been purchasing cars from Prestige for the past 13 Yrs. This is an outstanding dealership. From the o This is my 5th deal with Prestige Volvo. I have been purchasing cars from Prestige for the past 13 Yrs. This is an outstanding dealership. From the owner through all departments.They are without question the best in the business. More
Other Employees Tagged: Matthew Haiken, Pat Masone, Rich Curto, Patricia Sommerville, Bob Knott, Patrick Beauford , Deena Simmons
August 30, 2019
Excellent service, as always Prestige Volvo is a first class, very professional dealership that treats its customers very well. I would recommend them for sales and service wi Prestige Volvo is a first class, very professional dealership that treats its customers very well. I would recommend them for sales and service without hesitation. More
Other Employees Tagged: Patricia Sommerville , Todd Garno
August 30, 2019
Exceptional Service It’s always a pleasure dealing with Patricia in service. She’s always so professional and goes to great lengths to serve her customers so well. She’s It’s always a pleasure dealing with Patricia in service. She’s always so professional and goes to great lengths to serve her customers so well. She’s the best! I’ve been going to Prestige for over 20 years and can’t say enough about this dealership. Also, many thanks to Andy, the service tech who has done such a great job in servicing my cars for many years. More
Other Employees Tagged: Matthew Haiken, Patricia Sommerville
August 13, 2019
Excellent service always! I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care f I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care for their patrons. I’ve never been happier with a car dealership and I recommend Prestige with no hesitation and great enthusiasm! More
Other Employees Tagged: Matthew Haiken, Patricia Sommerville, Bob Knott
August 02, 2019
Exceptional team and outstanding customer service! We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothi We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothing but wonderful things to say about the care and attention provided by Jay and the full team (Patricia, Bob & Deena), not to mention the convenience and special attention provided by the full Service team and Joe, who's been amazing with drop-offs and pick-ups when our cars have needed to come in for service. Very pleased overall and highly recommend this team! More
Other Employees Tagged: Patricia Sommerville, Bob Knott , Todd Garno, Deena Simmons, Joe (shuttle/service-related transportation)
April 19, 2019
Jay Rosen is a veritable professional! He calls with updates, and he is always extremely pleasant and knowledgeable. Thank you for being helpful, reliable and is a veritable professional! He calls with updates, and he is always extremely pleasant and knowledgeable. Thank you for being helpful, reliable and willing to help, Jay!! More
April 02, 2019
Exceptional, efficient new vehicle purchase The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highl The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highlight the vehicle features during a test drive. Patricia and Jay reminded us of the excellent care we have received servicing our previous vehicles at Prestige Volvo. Chris got the deal finalized quickly. Pat explained all of the delivery process details very clearly. Ryan did an outstanding job explaining the how to use the vehicle's features. Our expectations were far exceeded! Prestige Volvo is outstanding vehicles backed by exceptional sales and service. It is a great place to do business. Thank you Team Prestige Volvo. More
Other Employees Tagged: Pat Masone, Rich Curto, Patricia Sommerville, Bob Knott , Chris Mazzeo, Ryan
March 14, 2019
Dedicated to meeting the needs of the client. I said client above because a good business fosters an ongoing client relationship, not just a “one shot” sale. Deena, Chris and the rest of the team I said client above because a good business fosters an ongoing client relationship, not just a “one shot” sale. Deena, Chris and the rest of the team at Prestige along with Matt and Jay went the extra mile to address my concerns and ensure my confidence. More
Other Employees Tagged: Matthew Haiken , Chris Henriksen, Deena Simmons
March 13, 2019
High level of service Deena is an exceptional member of the service department. This wasn’t a sales visit but want to take this opportunity to commend Craig Malquist. He g Deena is an exceptional member of the service department. This wasn’t a sales visit but want to take this opportunity to commend Craig Malquist. He gives such wonderful service that I followed him from another Volvo dealership. More
Other Employees Tagged: Craig Melquist, Deena Simmons
March 10, 2019
Best Service Ever! Jay Rosen provides the most personalized, caring service I have ever had with an auto dealership and service organization. When my husband was in an a Jay Rosen provides the most personalized, caring service I have ever had with an auto dealership and service organization. When my husband was in an accident leaving our XC90 in bad shape, he made it easy for us to bring it to Volvo rather than going through insurance recommended local shops. He communicated regularly, was always responsive and made the whole process seamless and fast despite the fact that this all happened just before Christmas and New Years, requiring even more coordination. He even helped with car rental coordination. Yesterday, we found ourselves with a popped tire at 10 pm. We got a spare on and I called Jay (a Sunday morning) and he drove in all the way to the service center to take care of me. Jay is a rare gem and I would work with him and this dealership any day over others. More

