Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
54 yrs, 5 mos
351 Reviews
Write a Review351 Reviews of Jay Rosen
November 28, 2019
Service experience could not have been more seamless. Everything about the service was perfect and the car looked gorgeous when it was done. Amazing job! Everything about the service was perfect and the car looked gorgeous when it was done. Amazing job! More
Other Employees Tagged: Matthew Haiken, Patricia Sommerville, Bob Knott
November 26, 2019
Customer care From the start to the time the new Volvo XC60 was delivered my wife and I had one of the best experience in dealing with Ron. He is an excellent sales From the start to the time the new Volvo XC60 was delivered my wife and I had one of the best experience in dealing with Ron. He is an excellent salesman he knows the product he is selling explained in detail everything about the vehicle that is to know as a customer. Ron show’s his integrity by caring for people not just us another customer trying to buy car. My wife and I really enjoy dealing with him. His professionalism is well appreciated. Prestige Volvo should be honored to have an employee like Ron Landstrom More
Other Employees Tagged: Matthew Haiken, Patricia Sommerville, Ron Landstrom, Ana Paula Lavoura , Deena Simmons
November 23, 2019
As always, great service, everything on time, and great follow up. Deena was outstanding and Patricia and Jay checked in. The loaner car worked out well. Thanks.... follow up. Deena was outstanding and Patricia and Jay checked in. The loaner car worked out well. Thanks.... More
Other Employees Tagged: Patricia Sommerville , Deena Simmons
November 08, 2019
Excellent service always....20 yr Volvo customer and receive the most respectful response from all of the representatives at Prestige, especially Jay Rosen. Thank you receive the most respectful response from all of the representatives at Prestige, especially Jay Rosen. Thank you More
Other Employees Tagged: Patricia Sommerville, Bob Knott , Michael Lasasso, Deena Simmons
November 07, 2019
Three days before we were to leave on a two month trip a problem developed with channeling water within the sunroof on our 16-year-old XC90. Bob in the service department made sure the work was done same da problem developed with channeling water within the sunroof on our 16-year-old XC90. Bob in the service department made sure the work was done same day so we could use the car for this trip. This was typical of the quality of service we have received from Prestige Volvo on both our Volvo’s for many years. More
Other Employees Tagged: Bob Knott
October 29, 2019
Service Center My computer system needed updating. And I had a burning odor when I shut the car off. That turned out to be a plastic bag stuck on my exhaust system. My computer system needed updating. And I had a burning odor when I shut the car off. That turned out to be a plastic bag stuck on my exhaust system. The service department completed everything in a timely manner. And I was pleasantly surprised when I realized the car had also been washed & vacuumed. More
Other Employees Tagged: Todd Garno, Deena Simmons
October 24, 2019
Excellent service and knowledgeable An enjoyable experience that provides confidence to the client with practical information that helps in understanding the service and informs the cli An enjoyable experience that provides confidence to the client with practical information that helps in understanding the service and informs the client about vehicle options. More
Other Employees Tagged: Patricia Sommerville, Bob Knott, Patrick Beauford , Deena Simmons
October 15, 2019
Wonderful Experience We have been a customers at Prestige Volvo since 2015 and have purchased two XC60 and and S 60. My sales experience was excellent and my service exper We have been a customers at Prestige Volvo since 2015 and have purchased two XC60 and and S 60. My sales experience was excellent and my service experience has been outstanding. In fact my service experience is what keeps me coming back as a customer. We home to buy our next Volvo after the holidays. Thank you to Deena, Bob, Patricia, Todd and Pat for helping me over the years. More
Other Employees Tagged: Patricia Sommerville, Bob Knott, Ron Landstrom, Patrick Beauford , Todd Garno, Deena Simmons
October 08, 2019
Have been a Prestige customer for 19 years because of the service department—work done correctly and ontime-everytime! Prestige service is our trusted partner in keeping our Volvo’s operating smoothly. Trul service department—work done correctly and ontime-everytime! Prestige service is our trusted partner in keeping our Volvo’s operating smoothly. Truly exceptional! More
Other Employees Tagged: Matthew Haiken, Pat Masone, Rich Curto, Patricia Sommerville, Bob Knott, Andy Mucci, Ana Paula Lavoura , Deena Simmons, Ryan
October 03, 2019
Top Notch As Always!! My experience at Volvo is always a positive, pleasant experience . From the Receptionist directing my call, to the intake by Patricia Summerville, to My experience at Volvo is always a positive, pleasant experience . From the Receptionist directing my call, to the intake by Patricia Summerville, to the actual car service from Andy Mucci. Your facilities are very comfortable, especially since the facelift ( appx 2 years I believe). This is the fourth Volvo I have purchased from your dealership . Is there any wonder why?????? Fantastic! More
Other Employees Tagged: Patricia Sommerville, Andy Mucci , Todd Garno

