Dealership Experience
6 yrs, 3 mos
Industry Experience
33 yrs, 2 mos
Languages Spoken
English
German
8 Reviews
Write a Review8 Reviews of Jay Helbert
September 01, 2024
Exceptional service! This service team is by far the best I’ve encountered! Terri Scott and Trey were amazing and ensured my peace of mind during my service visit. This service team is by far the best I’ve encountered! Terri Scott and Trey were amazing and ensured my peace of mind during my service visit. More
Other Employees Tagged: Terri Scott , Trey
July 31, 2024
It was a smooth and easy process, thanks to the guys. I appreciate it. Thank you I appreciate it. Thank you More
Other Employees Tagged: Farle Lutian, Jimmy Hall, Dallas Petriello
July 27, 2024
The purchase of our new vehicle went smoothly. Highly recommend Farle Luitan as your salesman. Highly recommend Farle Luitan as your salesman. More
Other Employees Tagged: Farle Lutian , Ray Monks Jr
May 10, 2024
Completely satisfied with the service that I receive from Town East Ford simply easy process Town East Ford simply easy process More
Other Employees Tagged: Terri Scott
September 29, 2023
The reps were friendly and straight forward with answers to questions. Have purchased here before and would recommend to friends. I like the straight forward pricing. to questions. Have purchased here before and would recommend to friends. I like the straight forward pricing. More
Other Employees Tagged: Raul Cruz, Isabella DeRita, I think this was the managers name. He was nice. The pic would help
June 22, 2023
DO NOT BUY YOUR CAR FROM HERE EVER! ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for t ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for this car but wanted to confirm it was ours before making the trip. He said it was and gave us his word, pulled our credit and took a $1000 deposit. 2 hours away, the manager Steve, calls us to let us know they sold the car and had absolutely no remorse and basically said we will give you the deposit and didn’t even offer to show us any other deals since they already pulled our credit!!! We have called multiple times to talk to Steve and he is ignoring our calls now. Please don’t come here, they have absolutely no human integrity. More
Other Employees Tagged: Jimmy Hall, Gerald Whittington, Melissa Green, Gamaliel Benitez , Matt DeAnda, Daniel Guzman, Nick Hyathan, Ray Monks, Michael Mullens
June 01, 2023
Town east ford was fantastic! Loved purchasing my new 23 bronco. They made it so easy Farlie informed me on how to handle every aspect of our purchase. Kurt Jones really helped ou Loved purchasing my new 23 bronco. They made it so easy Farlie informed me on how to handle every aspect of our purchase. Kurt Jones really helped out with my purchase and i am forever grateful More
Other Employees Tagged: Farle Lutian, Anuj Singh , Kurt Jones
April 29, 2022
Bought a new car. Great deal. However at the 1k mi oil change a tire was dropped on my car and dented the top of the passenger a frame. Instead of replacing my newly p Great deal. However at the 1k mi oil change a tire was dropped on my car and dented the top of the passenger a frame. Instead of replacing my newly purchased car, they offered to fix under covers without insurance. Not very confident that it will be fixed correctly nor would I have recourse for subsequent fixes which require time, effort and possibly money. If you stand behind what you sell and want repeat customers, you would go above and beyond to make it right and not offer excuses. More
Other Employees Tagged: Terri Scott , Matt DeAnda, Craig South, Marc Sutton