Javier Martinez | Page 5

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

We are truly sorry to hear about your negative experience. Your feedback is extremely valuable to us, and we take these concerns very seriously. We understand the car buying process can be stressful, and we strive to make it as smooth as possible. We would like to investigate this matter further to understand what went wrong. Please reach out to us directly at your convenience so we can discuss your concerns and find a solution. We can be reached at (425) 563-6600. Thank you very much for taking the time to leave your feedback with us.

INFINITI of Lynnwood responded

Thank you so much for your kind words about your experience at INFINITI of Lynnwood. We're thrilled to hear that we exceeded you expectations in terms of value and service, we are so glad to hear we have won your business as well. We thank you very much for taking the time to leaved us this feedback and look very forward to seeing you on your next visit. If you have any questions or concerns please do not hesitate to re ach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to write us a review Svetapanfilov! We are really glad to hear that our service was helpful and professional. Your positive feedback means a lot to us and we are very grateful for your kind comments and recommendation. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review Ant! We're thrilled to hear about your positive experience. Your kind words about our team and service mean a lot to us. We're committed to providing exceptional customer service to every guest who walks through our doors. It is wonderful to know that our efforts were appreciated. Thank you again for taking the time to share your review. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Hi Jnikomartinez, congratulations to you! Thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to hear that we made the process easy, smooth, and that you are satisfied with your purchase! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Hi Robertfrost, we are very happy Javier, Mario, and Hitoshi provided you with such a positive experience! Congratulations to you on your vehicle, and thank you so much for taking the time to share your experience with us. We are delighted to hear that the buying and paperwork process went so smoothly! We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the positive review and congratulations! We're thrilled to hear that our team was helpful and kind throughout your car-buying experience. We appreciate your business and look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us this exceptional review Tracy! It is wonderful to hear that your car-buying experience was so positive. We strive to provide honest, transparent, and hassle-free transactions for every customer. Thank you again for sharing your feedback with us. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Fedhafred, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!