Jason Saephanh | Page 12

The oil change went real smooth and only took around an hour. Very pleased with my conversation with Jason Saephanh. I would request him again. hour. Very pleased with my conversation with Jason Saephanh. I would request him again. More

by SFCARD Verified Customer Verified Customer

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It was very nice and staff was friendly And no problem It was very nice and staff was friendly And no problem waiting for my car And I don’t have to say anything about the service It was very nice and staff was friendly And no problem waiting for my car And I don’t have to say anything about the service More

by SAELEERICK Verified Customer Verified Customer

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Although my service advisor was excellent, it seems that there needs to be some reorganization. Although had an appointment, it took 30 mins to even be checked in. There was only one person checking in ever there needs to be some reorganization. Although had an appointment, it took 30 mins to even be checked in. There was only one person checking in everyone who had an appointment and there was a line of 3-4 cars waiting. My service was a simple oil change and it took 4 hours with an appointment. This is why I would avoid Sacramento Maita for service because it takes so long. Other Toyota dealerships I'm out within two hours. Management needs to work on flow. Just to add they did leave a used cabin air filter in my front seat. More

by JONESE_RANDALL Verified Customer Verified Customer

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After the work was done, I asked at least four people to help me clean my rear window. Finally, someone gave me a half bottle from the recycle bin. What a thing in the COVID environment. No paper towels so help me clean my rear window. Finally, someone gave me a half bottle from the recycle bin. What a thing in the COVID environment. No paper towels so I cleaned it with my hand. Thanks for the help - not. More

by Bad Experience Verified Customer Verified Customer

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Very professional staff, vry good service and fast!!!very easy to schedule the place maintains safety environment in observance to the covid protocol and personnel are approachable easy to schedule the place maintains safety environment in observance to the covid protocol and personnel are approachable More

by cesmateo Verified Customer Verified Customer

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Very good service department. The wait time was a slightly longer than usual but overall a good experience. Jason, my service advisor was very helpful. slightly longer than usual but overall a good experience. Jason, my service advisor was very helpful. More

by vcrankfield Verified Customer Verified Customer

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I came in on one of the busiest days of the year due to the State Holiday. Even with that everyone was super friendly, helpful and the maintenance appointment was complete in just over an hour and a half. the State Holiday. Even with that everyone was super friendly, helpful and the maintenance appointment was complete in just over an hour and a half. More

by CINDYKAWAHATA Verified Customer Verified Customer

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I am not satisfied that day because I waited more than 3 hours to finish the job even I made an appointment before that day. hours to finish the job even I made an appointment before that day. More

by SAHADEVKC Verified Customer Verified Customer

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Always enjoy the expert vehicle maintenance advise from the Maita service advisors and their professionalism during my visit. The time of visit and care for customers are very much appreciated. TOTALLY the Maita service advisors and their professionalism during my visit. The time of visit and care for customers are very much appreciated. TOTALLY QUALITY SERVICE! More

by VICTORABILA Verified Customer Verified Customer

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Great service took my Camry for a recall repair and oil chance was really fast and good customer service. Jason was very friendly. Thank you to all chance was really fast and good customer service. Jason was very friendly. Thank you to all More

by ARCELIA.GUTIERREZ66 Verified Customer Verified Customer

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