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Jason Ropp
Jason Ropp at Jim Ellis Buick GMC Mall of GA
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Jason Ropp

Parts Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Jason Ropp

December 09, 2024

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Employee Rating

Purchasing a vehicle and service department was a joy to work with. Timely and professional personal. More

by geoffbaker02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Jovan Riley, Charles Prayor

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Dec 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2024

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Employee Rating

Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Sami Karaki, Jovan Riley, Ed Barnes

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Aug 17, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

September 29, 2023

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Employee Rating

Last Four times I have had service work done there have been problems with the work you have done More

by BROOKS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker

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July 13, 2023

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The staff is always helpful and accommodating! They typically go over and beyond for customers! More

by LSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Kim South

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Jul 20, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

June 23, 2023

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Employee Rating

They team was courteous and kept me informed as to the progress of the repairs on the car. It was a pleasure doing business with your team due to their friendly professionalism. They went over and beyon More

by EMARSHALL2013
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo , Luis Larios, Bryan Rudow

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Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 19, 2023

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Employee Rating

i love this dealership i am always satisfied with everything i request done to the car More

by JUANA.ALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington, Ron Gay

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Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 20, 2023

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Employee Rating

Quick, professional and knowledgeable staff, no complaints so far. Comfortable waiting area with coffee!!! Easy online appointment option. More

by JOSE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker, Ed Barnes, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose

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March 19, 2023

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Employee Rating

My service advisor was friendly and helpful however I was not given alignment printout and unsure it was even completed. Air pressure was different in all tires when I received the vehicle back. I pad for a More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles

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Mar 23, 2023

Jim Ellis Buick GMC Mall of GA responded

Stephanie, Thank you for taking the time to let us know about your experience. We sincerely apologize for the lack of communication. Please give us a call at your earliest convenience to discuss this further.

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