Great customer service and professional staff.
Have always had a positive experience with this dealership.
Have always had a positive experience with this dealership.
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by JH
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. We’re glad to hear you’ve consistently had positive experiences with our team at Audi Rancho Mirage. Providing professional, customer-focused service is always our priority, and we truly appreciate your continued support!
Excellent service always!
Kind and helpful service department and sales associates! Special shout out to Jason Preston and Bryan Fitzpatrick!
Kind and helpful service department and sales associates! Special shout out to Jason Preston and Bryan Fitzpatrick!
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by amy
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback, Amy. We’re thrilled to hear you consistently receive excellent service from both our service department and sales team at Audi Rancho Mirage. It’s especially great to know Jason and Bryan made such a positive impression. Providing a kind, professional, and high-quality Audi experience is always our priority, and we truly appreciate your support!
The team did a great job identifying all of the issues
and making sure I understood each issue before doing the repairs.
and making sure I understood each issue before doing the repairs.
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by cswango
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. We’re glad to hear our team did a great job identifying all concerns and clearly explaining each item before moving forward with repairs. At Audi Rancho Mirage, transparent communication and high-quality service are our priorities, and we truly appreciate your support!
TheyBut be careful when they say you need replacement
parts. It’s a good chance that you don’t. They said I needed an air cleaner and a cab cleaner, but they were perfectly clean so the mechanic didn’t i
parts. It’s a good chance that you don’t. They said I needed an air cleaner and a cab cleaner, but they were perfectly clean so the mechanic didn’t inspect them.
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by Drew
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback, Drew. We appreciate you bringing this to our attention and are sorry to hear about your concerns regarding the recommended services. At Audi Rancho Mirage, transparency and trust are essential to the service experience we strive to provide. We understand how important it is to feel confident in all recommendations, and we would welcome the opportunity to review your visit and address any concerns directly!
Very prompt, courteous, efficient and helpful.
It is a pleasure to go here for my car service.
It is a pleasure to go here for my car service.
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by shelley
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback, Shelley. We’re delighted to hear you found our team prompt, courteous, efficient, and helpful. At Audi Rancho Mirage, providing a seamless and enjoyable service experience is always our priority, and we truly appreciate your support!
Prompt, professional service.
Located issue and fixed in a timely fashion, Audi service technician was friendly and knowledgeable.
Located issue and fixed in a timely fashion, Audi service technician was friendly and knowledgeable.
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by Chris
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback, Chris. We’re glad to hear you experienced prompt and professional service and that our technician was able to quickly diagnose and resolve the issue. At Audi Rancho Mirage, delivering efficient, knowledgeable, and customer-focused service is our priority, and we truly appreciate your support!
Excellent staff and service.
Car was ready when promised and work performed to expected levels.
Car was ready when promised and work performed to expected levels.
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by rgratton
Service Price Transparency
Apr 07, 2026 -
Audi Rancho Mirage responded
Thank you for your kind words and for choosing Audi Rancho Mirage. We’re delighted to hear our team delivered excellent service, with your vehicle ready on time and all work completed to your expectations. Providing a seamless and reliable Audi service experience is always our priority. We look forward to welcoming you back again!
Jason was absolutely wonderful to us as was everyone at
Rancho Mirage Audi. It’s great doing business with you.
Rancho Mirage Audi. It’s great doing business with you.
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by Rita11
Service Price Transparency
Apr 07, 2026 -
Audi Rancho Mirage responded
Thank you, Rita, for your kind feedback and for choosing Audi Rancho Mirage. We’re thrilled to hear Jason and the entire team provided such a wonderful experience. It truly means a lot to us that you enjoy doing business with our dealership, and we look forward to assisting you again in the future!
I purchased used vehicle without warranty.
After 3 weeks, warning lights came on and I brought vehicle in for repair. At first, I was told that since I had purchased car “as is” I would neefd
After 3 weeks, warning lights came on and I brought vehicle in for repair. At first, I was told that since I had purchased car “as is” I would neefd to pay $3500 for repairs. Fortunately, the dealer paid for repairs.
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by Dgalvin5
Mar 30, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback and for choosing Audi Rancho Mirage. We understand how concerning it can be to experience warning lights shortly after your purchase, and we appreciate you bringing this to our attention. While vehicles purchased as-is may have limitations, we’re glad our team was able to step in and assist with the repairs. Providing a supportive and solution-oriented Audi service experience is important to us, and we truly appreciate your patience and trust.
Jason Preston is the best…give him a big raise!
Very thorough, and follow up excellent.
Very thorough, and follow up excellent.
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by Mike
Service Price Transparency
Mar 30, 2026 -
Audi Rancho Mirage responded
Thank you, Mike, for your 5-star review of Audi Rancho Mirage. We’re thrilled to hear Jason Preston provided such thorough service and excellent follow-up. Delivering a high-quality, personalized Audi service experience is our priority, and we truly appreciate your kind words. We look forward to assisting you again!