Jason Lechowicz
Jason Lechowicz at Family Hyundai
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Jason Lechowicz

General Sales Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
109 Reviews
4.5

109 Reviews

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109 Reviews of Jason Lechowicz

June 12, 2024

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The service was quite a wait but it was worth it. The staff was very friendly and professional More

by JERRYTJOHNSON1061
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2024

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Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 10, 2024

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This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help More

by Indebtbyhyundai
Recommend Dealer
No
May 13, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2024

Indebtbyhyundai responded

Hello everyone. I still have not gotten a response from Hyundai. There letting me slowly kill my damaged car I’ve been having panic attacks and anxiety attacks for the past week two weeks trying to figure this out. I responded to Hyundai on here the same exact day in private and I haven’t been reached out to since. It’s like you guys hate your customers and don’t care about there situation. All of your general managers at this location are disrespectful. All of your service people say they’ll call back but never do. I am bursting my limit with this situation. Hyundai you have destroyed a customer’s financial situation and you’ve destroyed a customer’s mental health. I wasn’t offered an extended warranty. I wasn’t even offered a 1 percent discount on the repair. They didn’t tell me “as is”. They legally ruined my life. I can't afford a 6,555 dollar repair. I could barely afford the car when I was at dealership now I owe this much in repairs? You people are sick, twisted, unethical, corrupt, and incompetent. Word of advice Hyundai. Don’t screw over your customers. (It’s been 11 days since I’ve gotten a reply from Hyundai; they reply and don’t help in hopes to make there image look better)

May 25, 2024

Indebtbyhyundai responded

I personally recommend everyone to buy a broken car off a bum on the street. At least the bum would try to help with some repairs.

April 22, 2024

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The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
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Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 19, 2024

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Kristie & Jason went above & beyond great extremely happy with everything Will go back there for my next vehicle More

by KATHYMANGIALARDI
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Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Apr 19, 2024

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service, Kathy! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

March 09, 2024

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I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay More

by Ashley
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Recommend Dealer
No
Mar 13, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Ashley, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 19, 2024

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I had a problem regarding the key fob for my Santa Fe,and Jason talked to me and took care of it right away. More

by KANNANSUNDAR795
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Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

Jan 21, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

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Took forever to actually get someone to check you in, and then poor communication all around More

by John Obrochta
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Recommend Dealer
No
Jan 20, 2024

Family Hyundai responded

John, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 21, 2024

John Obrochta responded

It looks great when the dealership responds in sympathy that they want to get things right, in reality when a consumer asks for multiple call backs, leaves messages, reaches out to staff or gives positive meaningful feedback at dealership. Management fails to deliver and does not call back the customer. I have issues pertaining to the first day the car went off your lot, and have asked multiple times for Mr. Graham to call me back due to the fact that your lower management does not take care of issues before it has to reach the owner. I’m a true believer how the top management handles issue that’s how fellow management delivers, if the top does not care why should the lower end of pole care as well. Let’s see where this message will get me. Will there be finally action taken?

November 27, 2023

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Great environment Good customer service however they should ask the customer if need something often, like something to drink when you waiting for few hours More

by LUIGIP
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Ezequiel Sanchez

Nov 27, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2023

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Clearly had a vibration with the brakes @ 20 mph. sold me the vehicle that way. Sales manager wouldnt approve the brakes to be fixed. More

by GUY2
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Toni Ivanovic, Mike Majors, Cole Nicholson , Cory Keller

Nov 09, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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