Jason Han
Jason Han at Toyota of Cool Springs
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Jason Han

Product Specialist

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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not yet
rated
14 Reviews

I have been in customer service industry for past 25 years. I love meeting and working with people from all walks of life.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

MBA-International Business

Customer Service Industry

not yet
rated

14 Reviews

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14 Reviews of Jason Han

October 17, 2024

Dealership Rating
Employee Rating

Carlton provided excellent service and met all of my needs exceedingly. Very happy with my experience and I could not have asked for a better salesman. More

by michaelmceach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Toyota of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2024

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Employee Rating

Alan was a great help in getting my new car, we came in without knowing what we wanted to do. Just needing to test drive cars and get a new car for me as my old one needed to be replaced. I couldn’t afford More

by Tori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

Jul 31, 2024

Toyota of Cool Springs responded

Hi Tori, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 11, 2024

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Jim and the finance guy were easy to work with amd were very, very flexable. More

by Heatherandbrianosborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Gile

Mar 14, 2024

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 12, 2023

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Employee Rating

Bought a car from them couple days ago. Car was full of issues that were not disclosed by this toyota dealer. The driver assistance system was permanently restricted. This dealer did not di More

by achashatan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 17, 2022

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Kenny Eastman was great as were other members of the Toyota of Cool Springs team with which I interacted. Jason Han helped located the vehicle as it was still in production and Kenny emailed me every fe More

by Katherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade , Kenny Eastman

Jul 20, 2022

Toyota of Cool Springs responded

Hi Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 09, 2021

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Bought a new 2021 Rav4 Hybrid through Costco's auto buying program which is how we ended up at Toyota of Cool Springs. Since the dealership is almost three hours from our home, Jason Han made it easy More

by Kalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Soltis

Feb 11, 2021

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2021

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Everything went as promised. Good interaction with dealer. Very happy with the entire transaction. Very pleased with my new car. Would recommend this dealer to others. More

by freshstart49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford, Denzel Petway

Feb 08, 2021

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 12, 2020

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I LOVE MY NEW CAR & THE BEST WARRANTY MY EXPERIENCE WAS GREAT MY SALESMAN JASON HAN WAS AWESOME AND MY FINANCE MAN JEREMIAH WAS SUPER‼️💜 More

by annettekerney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah in finance department he was awesome!

Oct 13, 2020

Toyota of Cool Springs responded

Annette, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 24, 2020

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Employee Rating

Everyting is great.Thank you so much.Good good good good good so good so good so good so good so good sorry about that my English is limited More

by Musa.aksoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

September 16, 2020

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Although my vehicle was not on the lot and past its delivery date, I was kept informed of the progress and immediately notified upon arrival! Thanks! More

by jimcornwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tory Robertson

Sep 16, 2020

Toyota of Cool Springs responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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