Jason HESS
Jason HESS at Lithia Hyundai of Anchorage
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Jason HESS

Sales Manager

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.3
57 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

18 yrs

4.3

57 Reviews

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57 Reviews of Jason HESS

February 26, 2025

Dealership Rating
Employee Rating

They suck and all managers and lead staff need to be fired! The dealership needs it's license to sale cars taken away also. More

by dakman380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Lithia Hyundai of Anchorage responded

It's regrettable to hear you feel this way. We take feedback seriously and are committed to addressing any concerns you may have. Please reach out so we can discuss this further and work towards a resolution. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

February 25, 2025

Dealership Rating
Employee Rating

I’ve had an incredibly frustrating experience with this dealership. It took over a month to schedule a service, and during that time, no one answered the phone or returned my calls. The parking lot was fil More

by Pakman06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing this feedback. I'm sorry to hear about your experience with our dealership. We strive for efficient service and communication, so it's unfortunate to learn we fell short in this instance. Your feedback is valuable as it helps us improve our operations and customer support. If you'd like to discuss further or have any other concerns, please feel free to reach out to me directly. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

December 11, 2024

Dealership Rating
Employee Rating

Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. More

by ODIBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a positive experience with our team at Lithia Hyundai of Anchorage! Thank you for highlighting the professionalism and communication. We appreciate your support and hope you're enjoying your new car!

October 29, 2024

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Employee Rating

The sales person was professional (who isn’t on the list. .young redhead) And we would recommend him to others. Thank you very much. More

by ALLANALASKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Lithia Hyundai of Anchorage responded

Thank you for recommending our team at Lithia Hyundai of Anchorage! We're glad to hear that your experience with our professional sales staff was positive. We appreciate your support and look forward to serving you again in the future!

October 21, 2024

Dealership Rating
Employee Rating

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 09, 2024

Dealership Rating
Employee Rating

I was pleased with both Blake and Lithia of Anchorage for the way the interaction went. More

by VLAS_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We're glad to hear that you had a positive interaction with Blake and the team at Lithia Hyundai of Anchorage. Your satisfaction is important to us, and we look forward to serving you again in the future!

October 05, 2024

Dealership Rating
Employee Rating

It is hard to get an apt and the service has gone downhill. We have used this deal for service go over 15 years and the last 4 service has not been good. I look for other options before going back to More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback. It's concerning to hear about the decline in service quality after so many years of loyalty, and we apologize for any inconvenience this has caused. We value your continued trust in our vehicles and would like to address these issues directly with you. Please feel free to reach out at your convenience so we can work towards a solution together. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

September 21, 2024

Dealership Rating
Employee Rating

No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Schmidt, Christian Diaz

Sep 24, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We're sorry to hear about the lack of communication and the inconvenience it caused. This is not the standard we strive to maintain, and we’d appreciate the chance to make things right. Please reach out to us directly so we can assist in addressing these concerns and ensure you're taken care of moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 07, 2024

Dealership Rating
Employee Rating

The dealership was very helpful and kind. They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same More

by YUPIK2000US
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We’re glad to hear that the team at Lithia Hyundai of Anchorage provided you with helpful and kind service, and that you had a positive experience with the test drive and finding a car within your budget. We appreciate your kind words about our service and look forward to assisting you again in the future!

September 06, 2024

Dealership Rating
Employee Rating

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Lithia Hyundai of Anchorage responded

Thank you for the heartfelt review! We're glad to hear our team at Lithia Hyundai of Anchorage provided excellent service and made a positive impression. Your kind words about Christian, our greeter, and the rest of the staff mean a lot to us. We appreciate your support and look forward to serving you again!

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