Jason HESS

The sales person was professional (who isn’t on the list. .young redhead) And we would recommend him to others. Thank you very much. .young redhead) And we would recommend him to others. Thank you very much. More

by ALLANALASKA Verified Customer Verified Customer

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Overall service especially the front desk people who are very courteous and kind and overall service was outstanding very courteous and kind and overall service was outstanding More

by Emendes Verified Customer Verified Customer

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I was pleased with both Blake and Lithia of Anchorage for the way the interaction went. the way the interaction went. More

by VLAS_7 Verified Customer Verified Customer

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It is hard to get an apt and the service has gone downhill. We have used this deal for service go over 15 years and the last 4 service has not been good. I look for other options before going back to downhill. We have used this deal for service go over 15 years and the last 4 service has not been good. I look for other options before going back to the dealer. Great cars, we have 4 but service is poor. More

by DS Verified Customer Verified Customer

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No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it changed. No one is there to answer the phone and texting the number given there is still no response. I am a unsatisfied customer. Poor communication More

by NONE23 Verified Customer Verified Customer

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The dealership was very helpful and kind. They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same kind as the first car. Very helpful and Lind service, even the manager was great. More

by YUPIK2000US Verified Customer Verified Customer

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I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More

by Emendes Verified Customer Verified Customer

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Blayke was very courteous and did a great job of answering all of my questions. answering all of my questions. More

by MIKEGINB Verified Customer Verified Customer

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I don’t have any complaints. and you were polite any respectful!:):) vary satisfied thank you and you were polite any respectful!:):) vary satisfied thank you More

by Imark watts Verified Customer Verified Customer

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Customer service is abysmal. My car has 27,000 miles and I have asked twice to have my tires rotated and each time they said they didn’t do it because it didn’t need it. However, My car has 27,000 miles and I have asked twice to have my tires rotated and each time they said they didn’t do it because it didn’t need it. However, they told me my car needed a ton of other stuff that of course would be extra. They don’t want to take time to rotate my tires because it’s included in a package I bought. Funny how they only worry about things they can charge you for. Also, said the oil change would be an hour and a half and it took 4 hours. If I could take back buying this car, I would! More

by JESSIENAVIA Verified Customer Verified Customer

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