Jason Griffin

Salesman Chris Alaman was excellent to work with and the dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles and the vehicle had multiple recalls and they said they would have my vehicle for several weeks waiting for a new battery. They gave my wife a 5 seater and didn’t have an equivalent CX90 to give me as a loaner. I have a large family and bought an eight seater for a reason. I had to make multiple complaints to the dealership to get an equivalent CX90. The service department is unprofessional and extremely rude. When I picked up my CX90 after several weeks someone had vandalized the windshield with multiple key scratches. Unbelievable, pretty shocking frankly. I told the manager they are good at selling cars but absolutely terrible at customer service and told him I would be filing a formal complaint with Mazda corporate in regards to the vandalism. Crazy that I’m even writing this. The only level headed professional I delt with at the dealership was Wynette. Jason as the general manager was rude and unprofessional and Bobby the service manager was next level rude. I won’t ever be back and do not recommend Mazda of Roseville sorry to say. The sales experience was 5 star but I wish there was a no star option for the way their staff treated our family. More

Report | Print

This is my second Mazda purchase with Jordan Williams and Jason Griffin, extraordinary gentlemen. I am always recommending, the Roseville Mazda dealership as a great place to do purchase a vehicle and receiv Jason Griffin, extraordinary gentlemen. I am always recommending, the Roseville Mazda dealership as a great place to do purchase a vehicle and receive first in class service. If you are in the market for a car, don't miss out on this opportunity. They are well educated, look out for the customer's best interest and you will leave feeling well taken care of with an excellent product. I am once again a very happy customer! Well done, gentlemen!!!. More

Report | Print

My last vehicle I got from Mazda Roseville. Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to wor Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to working with Jordan again! More

Report | Print

I am extremely excited to post this review about my experience at Mazda, Roseville Automall. The entire staff was very attentive and I felt the experience most pleasurable, imagine that...buying a car experience at Mazda, Roseville Automall. The entire staff was very attentive and I felt the experience most pleasurable, imagine that...buying a car without feel pressured. But that was my experience, from the salesperson to the finance desk, it was a smooth transaction. Needless to say, I am enjoying my new Mazda CX5. And where I normally feel some let down/anxiety after a big purchase, I slept like a baby, feeling confident with the product and the value I received. Well done, Mazda, especially my salesperson Jordan! More

Report | Print