Niki Hutchens

Great team, great environment, making sure you have a good experience. All around couldnt ask for a better service department and dealership good experience. All around couldnt ask for a better service department and dealership More

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I am a repeat buyer at Mazda Roseville and have owned Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout th Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout the entire buying process. He took the time to make sure I got everything I wanted in my vehicle, went over all of the options with me, and had the vehicle ready when I wanted it. John Ryan was also there throughout the process and made sure everything came together smoothly. Both of them made the experience easy and enjoyable. Jaik in Finance was also fantastic. He took the time to explain everything, gave me plenty of options, and was able to get me an excellent rate. I never felt rushed or pressured, and I really appreciated how thoroughly he went through everything with me. What really stands out about Mazda Roseville, though, is that it isn’t just Sales. I’ve been working with this dealership for quite some time, and the entire operation—from Sales to Parts to Service—is a well-oiled machine. Everyone works together and genuinely seems to care about taking care of their customers. Max, another member of the sales team, even helped me transfer all of my belongings from my trade-in, which was a small gesture but meant a lot. Greg in Parts got my all-weather floor mats ordered and taken care of. The Service Department also went out of their way to congratulate me on the new vehicle and make sure I didn’t have any questions. I’ve worked with Niki, Andrew, Dylan, and their manager Bobby over the years, and every one of them has always been helpful and accommodating. It’s rare to find a dealership where you can confidently say you trust the people in every department. Mazda Roseville has earned that trust from me. I’ve had great experiences with their Sales, Parts, and Service teams, and I would absolutely recommend Mazda Roseville to anyone looking for a dealership that will take care of you before, during, and after the sale. Thank you to everyone at Mazda Roseville for another great experience! More

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I always bring my vehicle to Mazda of Roseville. They are extremely accommodating and get the job done right. I feel like they truly take care of my vehicle and are recommending the right work that They are extremely accommodating and get the job done right. I feel like they truly take care of my vehicle and are recommending the right work that needs to be done. I am very appreciative of Dylan and the team at Mazda of Roseville. Thank you! :) More

by noah.heese Verified Customer Verified Customer

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Always a pleasure going to have my car serviced there,everyone is always friendly and helpful. there,everyone is always friendly and helpful. More

by duster340blue Verified Customer Verified Customer

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Didn't get me a loner for my new car with warranty as promised. They kept my car for 9+ days promised. They kept my car for 9+ days More

by wiggins64 Verified Customer Verified Customer

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Dealer advocated successfully with Mazda USA for goodwill warranty repair of the infamous Ghost Touch issues on our CX5, at no cost! Repaired quickly and well. Loaner vehicle provided. A class act! warranty repair of the infamous Ghost Touch issues on our CX5, at no cost! Repaired quickly and well. Loaner vehicle provided. A class act! More

by GARZAE Verified Customer Verified Customer

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Nikki and the tram are great and very hospitable every time we have ever brought our car in for service. time we have ever brought our car in for service. More

by abboudstony Verified Customer Verified Customer

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Nikki was amazing in expediting my service maintenance oil change and point inspection with excellent customer service oil change and point inspection with excellent customer service More

by wiggins64 Verified Customer Verified Customer

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Roger was great to work with and got us into the vehicle we wanted. He was knowledgeable and helpful. we wanted. He was knowledgeable and helpful. More

by Ashley Cobb Verified Customer Verified Customer

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Good Service, efficient follow up and additional personal touches (Christian coming out to my house twice) by the Sales team made for a very positive experience. The Service team also did good work adding on touches (Christian coming out to my house twice) by the Sales team made for a very positive experience. The Service team also did good work adding on my tow hitch. More

by fishtacoeater Verified Customer Verified Customer

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