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Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 3

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
154 Reviews
4.5

154 Reviews

Write a Review

154 Reviews of Jason Bolen

August 13, 2026

Dealership Rating
Employee Rating

Easy to get an online appointment; quick check-in; good accommodations to wait; very good customer service; wait was not long and car serviced to satisfaction. More

by CAROLYNMILLS680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad your visit was easy, efficient, and that you were satisfied with the service. We appreciate your support!

August 12, 2026

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Employee Rating

Always do a thorough job. They are a pleasure to work with. Keep up the good work. More

by jafloyd5525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 13, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team consistently provides thorough service and is a pleasure to work with. We appreciate your continued support!

August 12, 2026

Dealership Rating
Employee Rating

Deligent effort to find trouble. Unable to find problems or give explanations. Perhaps problem with key reader. More

by budjohns27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 13, 2026

Oxmoor Ford responded

Thank you for your feedback. We appreciate our team’s efforts to diagnose the issue and understand your frustration that the problem could not be fully identified or explained. We hope to have the opportunity to assist you further.

August 10, 2026

Dealership Rating
Employee Rating

The service department is the worst I will never come back to Oxmoor Ford for service. ever again. More

by SAMUEL.LEWIS1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for your feedback. We're sorry to hear about your experience with our service department. We take your concerns seriously and would appreciate the opportunity to learn more about what happened. Please feel free to contact me directly to discuss your experience. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group grobertson@oxmoorautogroup.com

August 08, 2026

Dealership Rating
Employee Rating

Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. More

by lynnintheville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bock, Tim Robinson, Steve Whittaker, George Oakes, Kenneth Coulson

Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided polite, thorough service and kept you informed. We appreciate your support and look forward to serving you again!

August 07, 2026

Dealership Rating
Employee Rating

The team was ready to go on my scheduled visit. Informed me every step along the way. Shout out to Daron at Oxmore. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad Daron and our team kept you informed and made your visit go smoothly. We appreciate your support!

August 07, 2026

Dealership Rating
Employee Rating

The gentleman that took care of me was curious and professional. I would recommend anyone to your service/repair shop. Thank you. More

by Mcdraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad to hear you received courteous and professional service. We truly appreciate your recommendation and look forward to serving you again.

August 05, 2026

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Employee Rating

They found the issue with my c-max and I was pleased with the price and satisfaction of service. More

by allisonnsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad we could diagnose the issue with your C-MAX and provide a repair at a price you were happy with. We appreciate your trust and look forward to serving you again!

August 05, 2026

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Employee Rating

Have been dealing with Oxmoor Ford for decades. Always a great experience from sales to service. Doug Kimmons makes the buying experience trouble free and enjoyable, which is increasingly rare in More

by C.r.a.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Kimmons

Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for your continued trust and loyalty over the years! We're honored to have earned your business, and we're thrilled to hear Doug consistently makes your car-buying experience enjoyable and hassle-free. We truly appreciate your kind words and look forward to serving you for many more years to come.

August 05, 2026

Dealership Rating
Employee Rating

Was without my car for 3 weeks. Sat at dealership for 5 days before it was even touched. My car was still drivable and to not have it for those 5 days was ridiculous More

by Scholtz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley C

Print
Aug 11, 2026

Oxmoor Ford responded

Thank you for sharing your feedback. We're sorry to hear about the lengthy delay and understand how frustrating it must have been to be without your vehicle for three weeks, especially when it sat for several days before work began. This is not the experience we strive to provide, and your comments will be shared with our management team for review. We appreciate you bringing this to our attention. Best regards, Gabrielle Robertson grobertson@oxmoorautogroup.com Marketing & Social Spokesperson

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