Jason Albright

Usually have excellent service. Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 AM appointment. It was eight or 9 AM appointment. I can’t remember and it took 6 1/2 hours. I kept being told it would just be about another half an hour. This visit I had an oil change. My seat adjustment doesn’t no longer works. The seat was pushed all the way back, and it was stuck when I got the car and the items in my glove box some of them were on the floor. More

by caeddy23 Verified Customer Verified Customer

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Excellent service. Very friendly. Explained in detail all service completed Would definitely recommend to others Very friendly. Explained in detail all service completed Would definitely recommend to others More

by KLOUK Verified Customer Verified Customer

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Very helpful and friendly. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. He explained all of my options and quoted prices for me. he also answered a few questions I had about my vehicle. More

by growan0 Verified Customer Verified Customer

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I stopped coming to the service department a few years ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed ago because I couldn’t even get someone to answer the phone, The dealership has since changed ownership and this experience was very good. I showed up with an urgent car issue. It was fixed the next day and my car has been running great! Good communication before, during, and after! More

by stuartandcherie Verified Customer Verified Customer

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Very nice at check in. Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! More

by arohrbaugh14 Verified Customer Verified Customer

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Always kind and courteous. Timely service appointment and keeps you there a minimum amount of time. Timely service appointment and keeps you there a minimum amount of time. More

by Doug.nuzumhero Verified Customer Verified Customer

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Very pleasant and professional staff! ! Quite an improvement from my previous service department. Very willing to discuss issues and they don’t make me feel like I am being a pest because ! Quite an improvement from my previous service department. Very willing to discuss issues and they don’t make me feel like I am being a pest because I ask questions. So very glad I found Mountaineer Honda!!! More

by MOMZAGAR Verified Customer Verified Customer

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My wheels were supposed to be fixed on the Thursday after I dropped it off instead they fixed the recall on the fuel pump. My wheels did not even get fixed had to get in touch with the wheel repair and they I dropped it off instead they fixed the recall on the fuel pump. My wheels did not even get fixed had to get in touch with the wheel repair and they came to the house to do the repair. Was a big inconvenience More

by sheriwalton18 Verified Customer Verified Customer

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Service personnel were very courtesy, continually updating me on when my car would be fixed. Overall a great experience. updating me on when my car would be fixed. Overall a great experience. More

by rmcclure129 Verified Customer Verified Customer

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The service department is awesome, in and out quickly. Would highly recommend bringing your car here for service. Would highly recommend bringing your car here for service. More

by callaway86 Verified Customer Verified Customer

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