Service is absolutely wonderful.
Being greeted when you pull into the service drive to being updated throughout the day of the process. And having a shuttle service provided is such
Being greeted when you pull into the service drive to being updated throughout the day of the process. And having a shuttle service provided is such a peace of mind. Getting a clean washed vehicle at pick up really puts the icing on the cake. So happy with my Terrain. Thank you
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by recep
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience at James Wood Chevrolet Denton. It’s fantastic to know that you appreciated our service and shuttle options, as well as the vehicle wash upon pickup. We’re so glad you're happy with your Terrain! We look forward to serving you again in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Jared L.
and the team did a great job for me as always. Very thorough and straightforward. Quality of work was top-notch.
and the team did a great job for me as always. Very thorough and straightforward. Quality of work was top-notch.
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by matt.born
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
James Wood AutoPark responded
Thank you, Jared! We truly appreciate your kind words about James Wood Chevrolet Denton. It’s great to hear that you found our team thorough and straightforward while delivering top-notch quality work. We look forward to seeing you again for your next visit!
Sincerely,
James Wood AutoPark Management | 940-591-9663
As always, the service dept knocks it out of the park.
This is one of the main reasons I've bought my new vehicles for the past 25 years at James Wodds.
This is one of the main reasons I've bought my new vehicles for the past 25 years at James Wodds.
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by PGCRAWFORD
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
James Wood AutoPark responded
Thank you for your continued loyalty and for sharing your positive experience with our service department! We truly appreciate your trust in James Wood Chevrolet Denton over the past 25 years. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I scheduled the appointment online using their service
coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended sever
coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended several add ons. Two of them were air filters. I just replaced one of them so I asked why they recommended a replacement. They said it was due to mileage. I asked to see a picture of the filters to determine if they actually needed replacement and I never received a response. When they told me it was ready, the bill was higher than expected because they added a tire rotation. I told them I didn’t ask for it. They called the service manager over and he told me I scheduled it online. I told him the coupon didn’t include it. He muttered under his breath “yes it did” and told the cashier to take it off my bill. I didn’t like being accused of stealing services. When he came out to the vehicle when I drove up, I told him I was there for oil change. He never confirmed if anything else was going to be done to my vehicle. It was a bad appointment overall.
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by DN
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
James Wood AutoPark responded
Thank you for sharing your experience with us. We understand that your recent visit to James Wood Chevrolet Denton did not meet your expectations, and we appreciate your feedback. We aim for transparency and clarity in our services, and we encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we appreciate your input. Thank you for choosing James Wood Chevrolet Denton.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great experience as always.
I always appreciate the James Wood’s team and the exceptional customer service.
I always appreciate the James Wood’s team and the exceptional customer service.
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by samuel.gray
Verified Customer
Verified Customer
Mar 18, 2025 -
James Wood AutoPark responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. Our team is dedicated to providing exceptional customer service, and we appreciate your continued support. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Although the issue hasn't been fixed, we're selling
working on it, the service has been great! Jared has done a great job with his knowledge and communication!
working on it, the service has been great! Jared has done a great job with his knowledge and communication!
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by sonnyboy56
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
James Wood AutoPark responded
Thank you for your feedback! We appreciate your patience as we work to resolve the issue. It’s wonderful to hear that Jared has provided you with great service and communication. Please don’t hesitate to reach out if you need any further assistance. We look forward to seeing you at James Wood Chevrolet Denton!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Jared has been our service guy for awhile, he is really
on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!!
on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!!
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by kevnlay
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
James Wood AutoPark responded
Thank you for sharing your wonderful experience! We’re thrilled to hear that Jared has provided you with such attentive and caring service at James Wood Chevrolet Denton. Our team strives for fantastic customer service, and it’s great to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Nice waiting room with plenty of seating.
They have complimentary coffee. A good selection of vending machines.
All the employees were friendly and helpful.
I was very pleased with the Se
They have complimentary coffee. A good selection of vending machines.
All the employees were friendly and helpful.
I was very pleased with the Service and the time it took to finish.
I have used James Woods Service center with all my vehicles.
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by GRANDTRADITIONS
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
James Wood AutoPark responded
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our waiting room and found the complimentary coffee and vending options to your liking. It's great to know that our team at James Wood Chevrolet Denton provided you with friendly and helpful service. We appreciate your loyalty and look forward to assisting you with all your vehicles in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very professional and accommodating with the service/
repair of my vehicle. Explained everything thoroughly, making sure I understood.
repair of my vehicle. Explained everything thoroughly, making sure I understood.
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by jaboe1097
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We appreciate your positive feedback about the service and repair of your vehicle at James Wood Chevrolet Denton. It's great to hear that our team took the time to explain everything thoroughly. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great work by Jared, I appreciate the attention to detail
and quick turnaround and diagnosis
and quick turnaround and diagnosis
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by addkliewer
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience with Jared at James Wood Chevrolet Denton. Our team takes pride in providing meticulous service and quick solutions. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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