Jan Ramos
Jan Ramos at Coastal Kia
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Jan Ramos

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
158 Reviews
4.9

158 Reviews

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158 Reviews of Jan Ramos

May 03, 2025

Dealership Rating
Employee Rating

Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale More

by walterwallace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Kirschner, Cody Hamilton , Guder Quezada

May 05, 2025

Coastal Kia responded

We appreciate the helpful feedback and compliments for Tony and Jan. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any concerns you may have. We look forward to your call.

April 25, 2025

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Employee Rating

Riley Jan and Ever were amazing! Drove from Myrtle to Wilmington despite having a Kia dealership in Myrtle because the guys were all amazing and top notch. Would buy all future Kia’s More

by alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada, Riley Harlow

Apr 28, 2025

Coastal Kia responded

Wow! Thank you for making the trip to see us! We appreciate the five star review and compliments for our Product Specialists Riley Harlow and Heber Quezada. It was thoughtful of you to mention our Business Manager, Jan Ramos, by name as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

April 25, 2025

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10/10, I can always appreciate one on one service when I'm making such a big purchase. More

by awilly21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Coastal Kia responded

Thank you for the high marks. It was thoughtful of you to go online and rate your recent purchase experience. We appreciate your loyalty and kind words. Congratulations and enjoy!

April 13, 2025

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Great dealership for a customer to work with! !! We enjoyed meeting all the employees!!Everyone was friendly and pleasant!! Would definitly recommend to our friends and family… More

by mfherlocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Tyler Desmarest

Apr 14, 2025

Coastal Kia responded

Outstanding! Thank you for the five star review and compliments for our sales team members. We love the feedback including, "great dealership for a customer to work with...would definitely recommend to our friends and family." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 09, 2025

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Employee Rating

The dealership was very clean and staff was very helpful and knowledgeable about any vehicle on the lot. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Apr 09, 2025

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and compliments for our facility and staff. Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for the amazing feedback. We are here if you need anything.

April 07, 2025

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Employee Rating

Great customer service! I got a great deal on a dream car. This is my third Kia. More

by Antonio Arteaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Brandon Wright

Apr 07, 2025

Coastal Kia responded

Congratulations on the purchase of your "dream car!" Third Kia.... wow! We sincerely appreciate the five star review and gracious comments. Enjoy Antonio. We are here if you need us.

April 07, 2025

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Had a wonderful experience and Ever was fantastic! ! Would deff recommend any one to go More

by callihan_jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Apr 08, 2025

Coastal Kia responded

Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the five star rating and high recommendations. Thank you for mentioning Ever by name. We are here if you need us. Thanks again!

April 04, 2025

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Employee Rating

Very professional and considerate of needs. We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of t More

by seanoneill368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Riley Harlow

Apr 05, 2025

Coastal Kia responded

Congratulations on your recent purchase. We truly appreciate the high marks and heartfelt testimonial. Congratulations and enjoy!

April 01, 2025

Dealership Rating
Employee Rating

Luis and lsaasia are fabulous. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. More

by suegin91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Coastal Kia responded

Thank you! We appreciate the review and compliments for our team. Thank you for choosing Coastal Kia! Congratulations and enjoy

March 22, 2025

Dealership Rating
Employee Rating

Awesome people to work with especially Heber Quezada and Jan Ramos wonderful experience at dealership. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Mar 24, 2025

Coastal Kia responded

We could not agree more! Heber Quezada and Jan Ramos are both true ambassadors for our customer service culture. We truly appreciate the five star review. It was thoughtful of you to mention them by name. As you said, "they are wonderful people." Thank you for choosing Coastal Kia!

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