Toyota Sunnyvale

Zeke gave me a great service. He was patient and fair. It was a pleasure doing business in Toyota Sunnyvale! He was patient and fair. It was a pleasure doing business in Toyota Sunnyvale! More

The Moment I walked in the place I knew I was going to be the best decision of my life , as a first time buyer it takes dedication and patience, which only on individual had it DHANEN SHAH and I proudly sha the best decision of my life , as a first time buyer it takes dedication and patience, which only on individual had it DHANEN SHAH and I proudly share it In bold letters because from the moment we started having that conversation we both knew it would be a long wait and guess what Dhanen Shah (uncle) made it happen for me as a first time buyer came out driving my dream car the car that will be for ever mine one of the most beautiful and safest cars my children would be share beautiful moments . Thank you from the bottom of my heart to (Uncle) DHANEN SHAH . More

I appreciate the customer service and the smooth process of my new car purchase! I had recently purchased my 2024 Toyota Corolla LE. I am glad that Kelvin Alacron was very informative to my mom and my famil of my new car purchase! I had recently purchased my 2024 Toyota Corolla LE. I am glad that Kelvin Alacron was very informative to my mom and my family friend in explaining everything we needed to know before purchasing the car. I recommend anyone who is in need of a Toyota vehicle to book an appointment with employees like Kelvin Alacron! More

We got quality, respectful and humorous service from James Trans. He not only provided information, he was very thorough and made sure we understood the terms. He was patient and understanding even when James Trans. He not only provided information, he was very thorough and made sure we understood the terms. He was patient and understanding even when we had to keep rescheduling our appointment in the same day. He's responsive kind and just a good soul! More

I guess they use the term "sales manager" very loosely today. So, I contacted this dealership inquiring about the availability of a vehicle that is listed on their website. The first response I received f today. So, I contacted this dealership inquiring about the availability of a vehicle that is listed on their website. The first response I received from this "sales manager" was that supply had improved on new models and that the dealership was not charging a dealer "adjustment." Not even close to the question I asked, but maybe he missed the question. So, I politely ask the question if the vehicle is available. Second e-mail response is that the vehicles popularity means most of them are reserved. He then mentions for a second time that they are not charging a "dealer adjustment." Mind you, I haven't even asked about the price yet. I am still trying to get an actual answer to my question on whether the vehicle on their website is available. So now I have to ask the same question for a THIRD time. He then rudely answers in all CAPS that the vehicle is not available. If this isn't bad enough, the next e-mail he sends is asking if I would like to get on a waitlist for the vehicle LOL. If this "sales manager" actually knew the product line, he would realize the vehicle I had inquired about is out of production which is why I was inquiring to its availability. Besides this "sales manager" not knowing the actual product line he's sells, he doesn't have a clue on how to speak with clients or answer basic questions. It makes you wonder who at the dealership thought it was a good idea to put this person in a management position? If you are someone who is starting your purchase online and would like to deal with a competent "sales manager" and transparent dealership, you should steer clear of Ken Quack and Toyota of Sunnyvale. More

We got the car we like with very good price. The sales manager Delon Orquin was very helpful! The sales manager Delon Orquin was very helpful! More