James Hicks III
James Hicks III at Heiser Toyota

James Hicks III | Page 8

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
413 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

413 Reviews

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413 Reviews of James Hicks III

November 04, 2023

Dealership Rating
Employee Rating

Great service friendly very helpful always willing to answer questions always recommending services if needed. Very accommodating. More

by CHRISTINESCHILTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor

Nov 05, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christine, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

James Hicks made my experience very easy and pleasant with the purchase of my new Highlander More

by Pure Silver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Nov 02, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

Salesman was a very respectable and honest person. Walked me through all the functions of the truck and also showed me possible accessories that would be purchased later on. Finance was also very clea More

by XAVIERLEE690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Nov 02, 2023

Heiser Toyota responded

Xavier, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 28, 2023

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Very professional and very helpful during the test driving and buying process. The entire team made the process very easy and I ended up buying a Toyota certified used car that I feel like I can trus More

by marysuehandel_5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Oct 29, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 20, 2023

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Best dealership in Milwaukee area. Trustworthy, knowledgeable, customer service orientated, great communication. Definitely will refer others to work with Heiser Toyota. More

by danandannenohl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

Dealership Rating
Employee Rating

Very happy with everything and enjoying my new car I will buy another car in this dealer again and again and 100% recommended love it thanks so much for all the help and all the attention did you have for me More

by Ana González
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Colt Grandstaff

Oct 20, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2023

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Employee Rating

I liked James Hicks and love my car. There is a tapping noise from the engine. I brought it in yesterday and it didn't make the noise for the service guy... More

by jean32148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

Oct 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear James was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 04, 2023

Dealership Rating
Employee Rating

I will continue to bring my Highlander in for service at Heiser. The main reason is the outstanding job that Peter Mizewski does time in and time out, and his genuine treatment of the customer. He always ha More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

Oct 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Peter and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 24, 2023

Dealership Rating
Employee Rating

James was one of the most exciting Sales person that I ever worked with.He made you feel like you were at home. When I first met James no pressure and let us tell him what we were looking for. My wife was More

by gclark5864
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Sep 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 18, 2023

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Employee Rating

We couldn’t ask for a better experience than we had with James: so kind, experienced, patient and helpful! More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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