James Birchman
James Birchman at Showcase Honda

James Birchman | Page 14

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
145 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

145 Reviews

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145 Reviews of James Birchman

July 26, 2024

Dealership Rating
Employee Rating

Proffesional and friendly staff, I usually visit the parts department they are very knowledgeable and are alsways willing to help. More

by eladiocervantes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, Cassie Allen, Austin Czerwinski , Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

June 26, 2024

Dealership Rating
Employee Rating

Oil change and battery swapped flawless no issues and everything is great. Job well done. More

by JJUSKO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2024

Dealership Rating
Employee Rating

My advisor was great top notch. . The over all charge to top up Freon and add dye for future leaks seemed quite expensive. $500 for Freon top and some dye is steep. I truly hope this More

by nherndon90
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
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Everything was done correctly n on time. James was very helpful n informative. Love my Accord. More

by cindymercado2
Service Price Transparency
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Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

I’m on my 2nd Honda from Showcase. The team is always transparent and friendly when helping me with my vehicles needs. More

by PJSCHONAERTS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Devin Suzuki, Noah Ventura

June 18, 2024

Dealership Rating
Employee Rating

I'm ecstatic to the excellent job you did to my vehicle. Highly endorsed to those who are in need.. thanks.... More

by DERCHO02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: It's my first time, not yet familiar

June 17, 2024

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Very responsive and helpful! Staff is professional. I do not like that you require 15 words. It seems manipulative. I will not complete any more surveys! More

by LOREEADAMS4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 16, 2024

Dealership Rating
Employee Rating

James was a very good informant on what was going to be done. Kept me updated with what was going on. Overall good service man. More

by CCELINE.SESMA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 16, 2024

Dealership Rating
Employee Rating

I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo

June 16, 2024

Dealership Rating
Employee Rating

Very good service. James explained the process in much detail and how the new offering from honda and showcase are much better than before. More

by GG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with James at Showcase Honda. Providing detailed explanations and showcasing the improvements in Honda's offerings are key aspects of our commitment to excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Showcase Honda!

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