James Birchman
James Birchman at Showcase Honda
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James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
81 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

17 yrs, 1 mo

4.8

81 Reviews

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81 Reviews of James Birchman

April 09, 2025

Dealership Rating
Employee Rating

It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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They properly diagnosed problem which non-dealer mechanic had incorrectly diagnosed. The dealer allowed me to have tow truck drop off car late saturday evening while car sales staff were still there. More

by IKEWAITS
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Recommend Dealer
Yes
Mar 31, 2025

Showcase Honda responded

Thank you! We’re thrilled to hear that our team provided you with the right diagnosis and accommodated your needs. Providing excellent service, even after hours, is what we strive for. Your satisfaction means a lot to us!

March 24, 2025

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Great service as always. Employees are courteous and communicative. All my service needs were met in a timely fashion. More

by OHMYGODLAUGHOUTLOUD
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Recommend Dealer
Yes
Mar 25, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear you had a fantastic experience with our team. Your kind words about our service and staff mean a lot. We look forward to serving you again soon!

March 10, 2025

Dealership Rating
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He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 05, 2025

Dealership Rating
Employee Rating

Make sure you get the name of the person who gives you a quote for parts and service. More

by Cramador
Recommend Dealer
Yes
Mar 06, 2025

Showcase Honda responded

Thanks for the great feedback! We appreciate your tip on getting names for quotes. Clear communication is key, and your insight helps us improve our service. Glad to have you with us!

March 05, 2025

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Employee Rating

This is, by far, the best dealership in the valley of the sun. Love the salesmen, but the women in finance are even better. More

by Oziah20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Showcase Honda responded

Thanks for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our salesmen and finance staff mean a lot to us. We look forward to serving you again in the future!

March 02, 2025

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James is always very professional and polite. He has been thorough and concise concerning the needs of my vehicle l. More

by mlnchambers
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Recommend Dealer
Yes
Mar 03, 2025

Showcase Honda responded

Thank you for your feedback! We're so glad to hear that James has consistently provided you with professional and polite service. It’s great to know he’s been thorough and clear about your vehicle's needs. We truly appreciate your trust in him and look forward to continuing to serve you!

February 21, 2025

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I appreciate James getting me in and out faster than expected, with all the work completed. More

by Pam
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the awesome feedback, Pam! We're thrilled to hear that James provided you with such efficient service. Your satisfaction means a lot to us, and we look forward to helping you again soon!

February 21, 2025

Dealership Rating
Employee Rating

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 19, 2025

Dealership Rating
Employee Rating

First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
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Recommend Dealer
No
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