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James Barnes
James Barnes at Casey Kia
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James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.9
154 Reviews

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

4.9

154 Reviews

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154 Reviews of James Barnes

January 08, 2025

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Employee Rating

I had a wonderful experience with Mr. Charles. He made what I thought would be a stressful experience pleasant and enjoyable. I ended up leaving with a car greater than what I initially e More

by Talia Simms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

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Jan 08, 2025

Casey Kia responded

WOW!!! Thank you so much Talia for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 10, 2024

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Employee Rating

A very enjoyable experience. No pressure from Charles. Easy & efficient paperwork process. Loving my new Seltos! More

by Penny P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Dec 11, 2024

Casey Kia responded

Thank you so much Penny for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 30, 2024

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Purchased my second vehicle from Mr. Archer today in less than 5 months! Mr. Archer is the truth! Thank you for making all of this possible! More

by MZATL
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Patrick Owens , Priscilla Seaborn

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Nov 30, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 09, 2024

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Employee Rating

Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha More

by Pquimby50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Marcus Stacks, Katelyn Newsome

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Nov 11, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

October 09, 2024

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Employee Rating

Charles was very personable and professional. We came from out of state and he answered all of my questions and provided photos ahead of time before we traveled to the dealership. Him and his m More

by Derrick T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , The guys in the detail are awesome

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Oct 09, 2024

Casey Kia responded

Thank you so much Derrick for the four star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

September 16, 2024

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Everyone was very friendly! I had a great experience, Kaitlin took really good care of me! More

by Shania McCracken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields

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Sep 16, 2024

Casey Kia responded

Thank you so much Shania for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Kaitlin Fields! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

August 14, 2024

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Employee Rating

All I can say is SIMPLY AMAZING. I was very hesitant about this whole car buying ordeal but Mr. Charles made it very painless. He heard exactly what I wanted and did everything he co More

by lasheena.outlaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Aug 20, 2024

Casey Kia responded

Thank you so much Lasheena for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

August 06, 2024

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Employee Rating

Working with Mr. Archer was one of the most stress and pressure-free auto buying experiences we’ve had. His knowledge of the vehicles was excellent, making it very ea More

by Cindy D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Aug 06, 2024

Casey Kia responded

Thank you so much Cindy for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 21, 2024

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Employee Rating

Charles was the absolute best! He was super honest the whole time & made it happen! My family really appreciate all his hard work to make this happened for us! Thank you soo much! More

by Dynasia H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Jul 23, 2024

Casey Kia responded

Thank you so much Dynasia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

June 01, 2024

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Employee Rating

Great service, very informative, was able to provide me with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in More

by marjorie.purcell89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Jun 04, 2024

Casey Kia responded

Thank you so much Marjorie for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Jun 01, 2024

marjorie.purcell89 responded

Fantastic all the way around

Jun 01, 2024

marjorie.purcell89 responded

Great service. Very informative and able to provide everything I was looking for and more! Made me feel comfortable about buying the car when I wasn’t in the market for one, but really needed one.

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