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James Barnes
James Barnes at Casey Kia

James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
165 Reviews

Dealership Experience

6 yrs, 5 mos

Languages Spoken

English English

5.0

165 Reviews

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165 Reviews of James Barnes

October 22, 2025

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Employee Rating

We've purchased from Casey Kia multiple times now. Dual sportages years ago and today, a new Sorento! Charles was the best salesman we've had so far! Knowledgeable, courteous and quick. He made the pr More

by groceaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , Jonathan Schilbach 5 star clean

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Oct 22, 2025

Casey Kia responded

Thank you so much Anthony for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 13, 2025

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Mr Archer, Mr Nick and Ms. Cheryl was very professional and helpful to me and my family and I will be sending customers their way!!! More

by corywatlington
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , Cheryl Fisher

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Oct 15, 2025

Casey Kia responded

Thank you so much Cory for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 06, 2025

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This was the easiest, most honest car purchase I have ever made. Every department at the Newport News location was courteous, knowledgeable, and professional. More

by Denise-Wright1178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Jacob Martinez F., Derek Delagarza

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Oct 08, 2025

Casey Kia responded

Thank you so much Denise for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 05, 2025

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Made me feel like family and did all he could to deliver the vehicle to us and meet us where we were looking to be for payments. He went above and beyond to try and exceed expectations. 2nd purchase with th More

by Jus M.E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Joseph Miller

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Oct 08, 2025

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

August 23, 2025

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Employee Rating

Once again I have received great service from Charles Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my re More

by Stella!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Quarry Wilson

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Aug 27, 2025

Casey Kia responded

Thank you so much Stella for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

June 28, 2025

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The best dealership in the world. Charles treated us like family, and not just buyers. Highly recommend this dealership More

by vic10390
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Joseph Miller

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Jul 08, 2025

Casey Kia responded

Thank you so much Vic for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 04, 2025

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Employee Rating

Mr. Archer is Amazing!! He is a man who is working for the Kingdom of God. I am so grateful that God led us here. He went above and beyond to help my family find the right truck that fit our needs!! Again More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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May 07, 2025

Casey Kia responded

Thank you so much Jennifer for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the kind words. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 14, 2025

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Employee Rating

Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov More

by laurengilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Jacob Martinez F., Katelyn Newsome

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Apr 21, 2025

Casey Kia responded

Thank you so much Lauren for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 02, 2025

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Aiden was an amazing sales member. His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have eve More

by Memphis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F., Aiden Brenner

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Mar 03, 2025

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Aiden Brenner! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 13, 2025

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Employee Rating

Casey and Johnnie Jordan made the car leasing of our new KIA Sorento Hybrid smooth and easy More

by jdbcomc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., Patrick Owens

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Feb 17, 2025

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento Hybrid! ! Also thank you for the wonderful endorsement of Johnnie Jordan, Patrick Owens, and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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