James Banach
James Banach at Herb Chambers Toyota of Auburn
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James Banach

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
251 Reviews
4.9

251 Reviews

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251 Reviews of James Banach

December 11, 2024

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Employee Rating

My appointment was at 9 AM. They were right on time James Blanche was my service advisor and he took excellent care of me in my car. More

by Sammiethecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Dec 11, 2024

Herb Chambers Toyota of Auburn responded

Sammiethecat, we're delighted to hear that James provided excellent service during your visit at Herb Chambers Toyota of Auburn. Thank you for sharing your experience!

December 11, 2024

Dealership Rating
Employee Rating

Our dealer of choice. We have found James knowledgeable and a good listener. The mechanics usually capable. More

by brian
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 09, 2024

Dealership Rating
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Great customer service every time I go. People are nice and understanding. Recommend for sure. More

by John
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

Thank you, John! We look forward to seeing you again!

December 08, 2024

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A little early for a 15K service and was promptly and courteously dispatched. Out the door in 45 mins. Past service appointment have not been as quick.for understandable reasons. This is a milestone. Sho More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your recent service visit at Herb Chambers Toyota of Auburn was efficient and pleasant! It sounds like Saturday mornings might be the perfect time for you. Thanks for sharing your experience with us!

December 07, 2024

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Employee Rating

Excellent team. I stopped in when my “Service Required” message appeared. Came back for my appointment to find that there was no service required- my car had not bee More

by dodyklein58
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kobel

Dec 09, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn. We're sorry to hear about the inconvenience but glad our team was able to assist you efficiently. We appreciate your understanding and look forward to serving you better in the future!

December 03, 2024

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Employee Rating

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!

November 19, 2024

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Employee Rating

Prompt service. Friendly staff. very informative. Exceptional knowledge Will always bring my Toyota there to be serviced. Even though I live in Connecticut and muc More

by lorikz02
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn despite the distance! We're delighted to hear our team provides you with prompt and informative service. Safe travels!

November 03, 2024

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Employee Rating

Fantastic service from the gentleman named James. He answered all my questions and took the time to really help me. More

by sjohnson250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James provided fantastic service and took the time to assist you at Herb Chambers Toyota of Auburn. Thank you for sharing your experience with us!

November 02, 2024

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Employee Rating

Quick service, excellent customer service, explained everything in depth, very friendly, honest, will be bringing our car back More

by Burnslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experience with our team at Herb Chambers Toyota of Auburn! It's great to know that the service was quick and thorough. We look forward to welcoming you back for future visits!

October 19, 2024

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Employee Rating

I had a great experience because of James branch. You are lucky to have a person that cares so much about his job and customers wouldn't go there without him. More

by Kevin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Herb Chambers Toyota of Auburn responded

Kevin, we're delighted to hear that James made your experience at Herb Chambers Toyota of Auburn a memorable one. Thank you for the kind words and support!

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