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James Banach
James Banach at Herb Chambers Toyota of Auburn
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James Banach

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
246 Reviews
4.9

246 Reviews

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246 Reviews of James Banach

December 03, 2024

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Employee Rating

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson

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Dec 03, 2024

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!

November 19, 2024

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Employee Rating

Prompt service. Friendly staff. very informative. Exceptional knowledge Will always bring my Toyota there to be serviced. Even though I live in Connecticut and muc More

by lorikz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn despite the distance! We're delighted to hear our team provides you with prompt and informative service. Safe travels!

November 03, 2024

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Fantastic service from the gentleman named James. He answered all my questions and took the time to really help me. More

by sjohnson250
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James provided fantastic service and took the time to assist you at Herb Chambers Toyota of Auburn. Thank you for sharing your experience with us!

November 02, 2024

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Quick service, excellent customer service, explained everything in depth, very friendly, honest, will be bringing our car back More

by Burnslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson

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Nov 04, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experience with our team at Herb Chambers Toyota of Auburn! It's great to know that the service was quick and thorough. We look forward to welcoming you back for future visits!

October 19, 2024

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Employee Rating

I had a great experience because of James branch. You are lucky to have a person that cares so much about his job and customers wouldn't go there without him. More

by Kevin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Herb Chambers Toyota of Auburn responded

Kevin, we're delighted to hear that James made your experience at Herb Chambers Toyota of Auburn a memorable one. Thank you for the kind words and support!

October 19, 2024

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Employee Rating

You are lucky to have a person like James branch working for you?He cares about the customers and. Getting the job done More

by Kevin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Herb Chambers Toyota of Auburn responded

Kevin, we're delighted to hear that James made such a positive impression on you at Herb Chambers Toyota of Auburn. Thank you for recognizing his dedication and care!

Oct 21, 2024

Kevin D responded

I mean every word that I said to you guys are very lucky

October 06, 2024

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Employee Rating

Experience at this dealership is determined by which service writer you get. Some are honest some not so much More

by Netdy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juljan Imeraj

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Oct 07, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

September 22, 2024

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Jim , service advisor was very heipful and walked me through the process step by step. Very satisfied More

by Bcorey33165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Herb Chambers Toyota of Auburn responded

We're glad to hear that Jim provided helpful service during your recent visit here at Herb Chambers Toyota of Auburn. Thanks for sharing your satisfaction with us!

September 21, 2024

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Employee Rating

I didn’t have to wait for some one come and ask how can be I helped. He answered all my questions More

by Usha.patel7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We hope to see you again in the future!

September 11, 2024

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Employee Rating

They did their job. , there were no surprises, pricing was ok, didn’t wait long. More

by Thatgrampaguy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Sep 12, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the review! We appreciate the feedback about your recent visit here at Herb Chambers Toyota of Auburn and hope you won't hesitate to reach out if we can be of service again in the future!

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