James Banach
James Banach at Herb Chambers Toyota of Auburn
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James Banach

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
255 Reviews
4.9

255 Reviews

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255 Reviews of James Banach

January 25, 2025

Dealership Rating
Employee Rating

James B gave the best service with a smile my car was done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Herb Chambers Toyota of Auburn responded

Cheryl, we're delighted to hear that James provided you with such excellent service at Herb Chambers Toyota of Auburn! Thank you for the kind words and support. Safe travels!

January 24, 2025

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Employee Rating

Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More

by Dxpinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Herb Chambers Toyota of Auburn responded

Hi DX.Pinto! We're delighted to hear that you had a "wow" experience with our team at Herb Chambers Toyota of Auburn! Thank you for sharing your feedback and appreciating the transparency in our service process.

January 03, 2025

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Employee Rating

Good people,good thernichians,take good care of myRv4. finish on time and fast,excellent work More

by Zenquisjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Herb Chambers Toyota of Auburn responded

Zenquisjuan, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for the five-star rating! - Herb Chambers Toyota of Auburn

December 20, 2024

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I was very well attended to I was very well attended to, everything was very satisfactory, More

by fcleitone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to hear it! Thank you for coming to Herb Chambers Toyota of Auburn!

December 11, 2024

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Employee Rating

My appointment was at 9 AM. They were right on time James Blanche was my service advisor and he took excellent care of me in my car. More

by Sammiethecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Dec 11, 2024

Herb Chambers Toyota of Auburn responded

Sammiethecat, we're delighted to hear that James provided excellent service during your visit at Herb Chambers Toyota of Auburn. Thank you for sharing your experience!

December 11, 2024

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Employee Rating

Our dealer of choice. We have found James knowledgeable and a good listener. The mechanics usually capable. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Herb Chambers Toyota of Auburn responded

Brian, thank you for choosing Herb Chambers Toyota of Auburn as your go-to dealership! We're glad to hear that James and our mechanics have met your expectations. We look forward to serving you again in the future!

December 09, 2024

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Employee Rating

Great customer service every time I go. People are nice and understanding. Recommend for sure. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

Thank you, John! We look forward to seeing you again!

December 08, 2024

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Employee Rating

A little early for a 15K service and was promptly and courteously dispatched. Out the door in 45 mins. Past service appointment have not been as quick.for understandable reasons. This is a milestone. Sho More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your recent service visit at Herb Chambers Toyota of Auburn was efficient and pleasant! It sounds like Saturday mornings might be the perfect time for you. Thanks for sharing your experience with us!

December 07, 2024

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Employee Rating

Excellent team. I stopped in when my “Service Required” message appeared. Came back for my appointment to find that there was no service required- my car had not bee More

by dodyklein58
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kobel

Dec 09, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn. We're sorry to hear about the inconvenience but glad our team was able to assist you efficiently. We appreciate your understanding and look forward to serving you better in the future!

December 03, 2024

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Employee Rating

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!

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