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Jakub Kania
Jakub Kania at Heiser Toyota
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Jakub Kania

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
636 Reviews
4.8

636 Reviews

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636 Reviews of Jakub Kania

December 20, 2024

Dealership Rating
Employee Rating

Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jessica Phillips, Colt Grandstaff, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Employee Rating

Everything was good just delay because of finance . Mechanics have to do proper inspections before handover car to customer. 5 star to sales person More

by syedfahad651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Jessica Phillips

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 15, 2024

Dealership Rating
Employee Rating

Very helpful. Very professional. This is the second new vehicle we have purchased from Heiser Toyota. We will definitely purchase from them again. More

by gailthon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Christine Michalowski

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Dec 16, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 14, 2024

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Employee Rating

Left several messages for Jacob and never returned calls deal shorted me 400 dollars we agreed on would never recommend this dealership to anyone More

by kenny.houston1456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chad Covert, Christine Michalowski, Amanda Millonzi

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Dec 18, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Kenny, we'd love to address your concerns in detail. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 13, 2024

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Employee Rating

Always fast and friendly service given. Never have to wait very long for an appointment. More

by jmyench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jordan Christian

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Dec 15, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

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Employee Rating

I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Chad Covert, Colt Grandstaff, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 09, 2024

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Employee Rating

Excellent service. James our salesperson was very helpful with setting up our new Grand Highlander More

by tcclague
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Shahat Mohamed

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Dec 09, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 29, 2024

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Employee Rating

Great experience, no nonsense and definitely took great care of us. Would definitely come back when it’s time for another Toyota! More

by austen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

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Dec 01, 2024

Heiser Toyota responded

Thank you, Austen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 22, 2024

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Employee Rating

We had a great experience with everyone we worked with while purchasing our car! They answered all of our questions and were very helpful. More

by h. hewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Chad Covert

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Nov 22, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 21, 2024

Dealership Rating
Employee Rating

Staff was very professionable, friendly and easy to work with. Love my Highlander! Worked with Colt Grandstaff, he was knowledgeable and helpful and fun. Financing was a breeze and worked to get a great rat More

by llwalters1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

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Nov 21, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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