Jakub Kania
Jakub Kania at Heiser Toyota
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Jakub Kania

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
645 Reviews
4.8

645 Reviews

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645 Reviews of Jakub Kania

January 21, 2025

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Employee Rating

The Finance Department is the worst I’ve ever dealt with. Total lack of customer service. More

by Mamaleetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

January 19, 2025

Dealership Rating
Employee Rating

Great job delays due to my bank and not being able to see car though specs work good. More

by lcadewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 13, 2025

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Employee Rating

Process was Stright forward and not pushy. No issues and meet my expectations for buying a vehicle. More

by Temp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Jan 13, 2025

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 04, 2025

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Al was very helpful with helping us find a car that had everything we were looking for and more. We will be coming to see Al the next time we are looking for a new car! More

by Michaela Harrier
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Jan 05, 2025

Heiser Toyota responded

Hi Michaela: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 02, 2025

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Employee Rating

Jakub never returned any calls or responded to emails for over a week and a half. I finally connected with Shahat who was very helpful and took care of everything. Unless the Finance Department greatly im More

by Mamaleetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 02, 2025

Dealership Rating
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Salesperson was kind and professional. Sent a personal video of the vehicle. Finance was fast and not pushy. More

by rkubi266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski

Jan 02, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 01, 2025

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Employee Rating

Lorri has been friendly and helpful with the whole process of buying my new car. I had a great experience at Heiser Toyota! More

by danco985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 31, 2024

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Darrin Henry and the staff at Heiser Toyota made buying our 2025 Rav4 a pleasant experience. Darrin is amazing!! He is very knowledgeable, professional, personable, and fun. I have not stopped singing h More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry

Dec 31, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear that Darrin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 26, 2024

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Employee Rating

Jordan was a pleasure to deal with! ! Answered any questions that I had would recommend dealing with the dealership and Jordan More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jordan Christian

Dec 28, 2024

Heiser Toyota responded

Thank you, Brian, for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 20, 2024

Dealership Rating
Employee Rating

Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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