Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 8

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Jake Pierson

January 30, 2026

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Employee Rating

Customer service was great the atmosphere was great I will return for future work. thank you, thank you thank you More

by felicia
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Recommend Dealer
Yes

January 24, 2026

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I was provided clear information and pricing by the Service Department before my service was started. More

by James B
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Recommend Dealer
Yes

January 23, 2026

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I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
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Recommend Dealer
Yes

January 18, 2026

Dealership Rating
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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edward Wambaja, Mark Rutkowski, Tommy Mackey, Bill Parks, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims

January 13, 2026

Dealership Rating
Employee Rating

Nice people, they performed the service professionally, why I need to do a Minimum of 15 words is baffling to me. More

by Dhyker57
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2026

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Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2026

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Wambaja, Mark Rutkowski, Tommy Mackey, Bill Parks, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims

January 06, 2026

Dealership Rating
Employee Rating

I’ve received great service here at Ford. Every associate I had communication with since purchasing my vehicle has been awesome. Keep up the great work there. Jake is also very good with comm More

by nykeshaygales
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 03, 2026

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Tommy Mackey, Bill Parks, Chris Knasiak, Rudi Bandemer , Timothy Harris, Sean Sims, Parts Department

January 02, 2026

Dealership Rating
Employee Rating

My appointment was in a timely manner, was kept informed of work done.friendly people. More

by lbyrdlwhite72
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Recommend Dealer
Yes
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