Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 8

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
97 Reviews
4.7

97 Reviews

Write a Review

97 Reviews of Jake Pierson

November 19, 2025

Dealership Rating
Employee Rating

Always great service when I get my truck maintenance. They know how to help out More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! More

by Panella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2025

Dealership Rating
Employee Rating

Service people were very polite & helpful. Appointment was on time and did not take long More

by Dianemarrello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

Dealership Rating
Employee Rating

This is the second time that I had my vehicle to get serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the serv More

by Knox6643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 12, 2025

Dealership Rating
Employee Rating

Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

by Malo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mackey, Timothy Harris

November 12, 2025

Dealership Rating
Employee Rating

I got right in they were very nice and helpful with using my rewards points to help with my bill. More

by cottenm67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there More

by vicresa70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mackey

November 06, 2025

Dealership Rating
Employee Rating

I had a very pleasant experience from scheduling my appointment, being greeted at the location and informed what was going on and the time of service. The only not so positive was that I expected my ve More

by tlh_357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap More

by H Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2025

Dealership Rating
Employee Rating

Tech couldn’t figure out the problem and they start guessing and wanna charge a lot money to figure out More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Dealership Inventory (324 Vehicles)

used 2022 Ford Bronco Sport car, priced at $22,632
2022 Ford Bronco Sport
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $32,817
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $32,156
2026 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford Mustang car, priced at $37,522
2026 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
used 2026 Ford Explorer car, priced at $51,352
2026 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2019 Ford F-150 car, priced at $29,867
2019 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive