Jake Mueller | Page 5

Herman was an excellent and knowledgeable employee. His kindness and professionalism was a welcoming part of the experience. He was authentic and down to earth not at all like a what customers fear abo His kindness and professionalism was a welcoming part of the experience. He was authentic and down to earth not at all like a what customers fear about car salesmen. Instead, he made the experience part of our next chapter with our vehicle helped us feel confident about the overall experience. Thank you Bell Honda for having him guide us throughout the process! More

by MEM.MARIAMORALES5 Verified Customer Verified Customer

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The fact is , my car has green check marks for car fax and that's important. And it's all because I take it to bell honda, i am so grateful. For their mechanical technology. and that's important. And it's all because I take it to bell honda, i am so grateful. For their mechanical technology. More

by GLORIA.SANCHEZ Verified Customer Verified Customer

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Honda does NOT care about it's customers at all. They see an issue over and over and just care about how much money they can make off of you. We had our vehicle in at least 8 times for the same issu They see an issue over and over and just care about how much money they can make off of you. We had our vehicle in at least 8 times for the same issue and they kept telling us it was fixed but it wasn't. When our extended warranty was up, and it went in for the same issue, they expected us to pay out of pocket. Since I needed my car, I had no option but to pay them for work they have done multiple times before. When I spoke to my service advisor, Joshua, I was told Honda refused to cover any of the cost for warranty work and we had to pay over $4K to replace parts for the third time. Honda had my car for almost 5 weeks, and when the rebuild company couldn't do the work for half the cost, we had no option but to pay this ridiculous amout of money. I have been a loyal Honda owner since 2001 but I will never own another Honda after how badly thisnwhole situation was handled. This whole situation could have been handled better, especially when you know thisnvehicle is a lemon and a manufacturer defect with the power steering from the start. Honda needs to work on their people skills and customer satisfaction. More

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Everyone was helpful and very knowledgeable about their product. They were never pushy or anything and we were able to make a deal on the car that I was happy with. product. They were never pushy or anything and we were able to make a deal on the car that I was happy with. More

by joshhanna5 Verified Customer Verified Customer

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I had a fantastic experience at Bell Honda, thanks to the amazing service from Herman Kue! From the moment I arrived, I was welcomed with genuine friendliness and professionalism. Herman went above and beyon amazing service from Herman Kue! From the moment I arrived, I was welcomed with genuine friendliness and professionalism. Herman went above and beyond to make the entire process smooth and enjoyable. I left not only with a great car but also in an incredibly good mood! I’m truly grateful for his help and would give him 1000 stars out of 10 if I could. Highly recommend Herman and the entire Bell Honda team! More

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A Double Hitter, for Sales, with Walid- GSM & Maintenance Services our Service Representative, Faith Williamson! Services our Service Representative, Faith Williamson! More

by DANSFEXAUER Verified Customer Verified Customer

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Started off as 500 spent 1400 treated like crap was denied tire rotation and balance no one could explain why denied tire rotation and balance no one could explain why More

by Oconnell516 Verified Customer Verified Customer

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Service representatives are respectful and friendly. I appreciated the care they take in making the appointments a good experience. I appreciated the care they take in making the appointments a good experience. More

by Coai21 Verified Customer Verified Customer

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They are big liars, they said I need spend almost $7000 for replace engine, I took to the other shop, it’s nothing wrong, I believe the management person encouraged their people to scam the customer for replace engine, I took to the other shop, it’s nothing wrong, I believe the management person encouraged their people to scam the customer More

by WSUET Verified Customer Verified Customer

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I work here, but I have referred a lot of my customers to Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. More

by FWILLIAMSON2001 Verified Customer Verified Customer

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