Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
82 Reviews
4.1

82 Reviews

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82 Reviews of Jake Mueller

July 03, 2025

Dealership Rating
Employee Rating

A Double Hitter, for Sales, with Walid- GSM & Maintenance Services our Service Representative, Faith Williamson! More

by DANSFEXAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

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Started off as 500 spent 1400 treated like crap was denied tire rotation and balance no one could explain why More

by Oconnell516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier

June 27, 2025

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Service representatives are respectful and friendly. I appreciated the care they take in making the appointments a good experience. More

by Coai21
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

June 26, 2025

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They are big liars, they said I need spend almost $7000 for replace engine, I took to the other shop, it’s nothing wrong, I believe the management person encouraged their people to scam the customer More

by WSUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jul 03, 2025

Bell Honda responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration regarding the engine replacement estimate and your concerns about our diagnostic process. Your feedback about the difference in opinions between our shop and another facility has been noted. We take these matters seriously and would like to discuss this situation with you directly. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can review your service experience and work toward a resolution.

June 25, 2025

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I work here, but I have referred a lot of my customers to Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. More

by FWILLIAMSON2001
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Bell Honda responded

Thank you for sharing your recommendation! It’s great to hear that Brett has earned your trust both personally and professionally. Your endorsement means a lot, and we’re glad to know he provides honest service and great deals. We appreciate you spreading the word!

June 19, 2025

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It was great. Friendly staff, good prices, and we were able to find a car and drive it off same day. More

by wolfgangcmclelland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith , Lucas? New guy and has a 7yr old daughter. 5/5

Jun 23, 2025

Bell Honda responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team and found the perfect car. We appreciate your feedback and look forward to serving you again in the future!

June 16, 2025

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Employee Rating

They worked with me in finding the best financing option that fits my needs and ability to pay. More

by kjCabusao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Bell Honda responded

We’re thrilled to hear that you found the perfect financing option! Our team is dedicated to making the car-buying experience comfortable and tailored to your needs. Thanks for sharing your positive experience!

June 14, 2025

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Employee Rating

I had some things that need to be done and the Sales Manager was excellent in helping me. He was great! More

by karenk.denning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith

Jun 16, 2025

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that our Sales Manager provided you with excellent assistance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 14, 2025

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Employee Rating

Faulty oil filter, leaked oil everywhere, this on the first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours More

by KIMBERLY
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jun 17, 2025

Bell Honda responded

We understand how frustrating it must have been to deal with issues so early on with your new vehicle, and we appreciate you bringing this to our attention. Our goal is always to provide seamless service, especially for new vehicles covered under warranty. We’d like to review the details of your case personally to make sure everything is addressed properly. Please feel free to reach out to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com.

June 06, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff. Reasonable charges. Fantastic timing was able to get back on the road with little delay More

by gsimmons41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jun 09, 2025

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided friendly and efficient service. Getting you back on the road quickly is our priority, and it’s great to know we met your expectations!

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