Jake Mueller
Jake Mueller at Bell Honda
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Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Jake Mueller

November 05, 2024

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Employee Rating

The guy I got was very rude to me . He was quite judgmental on me saying I would think about the "suggestions" he was giving me to fix my car. I told him to just please give me a list a More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Bell Honda responded

We understand how important it is to feel respected and not pressured when making decisions about your vehicle. Our team strives to offer helpful advice in a professional and courteous manner, and it’s clear we missed the mark with you. We want to ensure that you have a positive experience moving forward. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

August 13, 2024

Dealership Rating
Employee Rating

Get Service Timely Done Nice People Clean Bathrooms Clean Waiting Areas Informative NO guessing Great Explanations More

by RDIRE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Joshua Hansmeier, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez

August 08, 2024

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Employee Rating

Joshua is always thorough, helpful and responsive when I work with him - I always agree and feel confident with the work that is suggested. More

by Cmmey42
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Joshua Hansmeier, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez

August 08, 2024

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Employee Rating

Trish and her apprentice were very helpful and informative. Came in not knowing what was wrong with my car and bell Honda and it’s service techs made sure I left with answers. More

by Quay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Joshua Hansmeier, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez

Aug 08, 2024

Bell Honda responded

We're thrilled to hear that Trish and her apprentice provided you with helpful and informative service at Bell Honda. Our team always strives to ensure our customers leave with all their questions answered. Thank you for choosing us for your car needs!

July 31, 2024

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Excellent customer service and knowledgeable staff. They explained everything about my car and what was needed. Thank you More

by GUTIERREZ3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heman Kue , Tanner Moya

July 23, 2024

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Employee Rating

High recommended for family and friends the staff over beyond watching nice and cool people on time service and follow after service to make sure got best treatment thanks for bell Honda service departmen More

by davidtalia978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Joshua Hansmeier, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez

Jul 29, 2024

Bell Honda responded

Thank you for the high recommendation! We're thrilled to hear that you had a positive experience with our staff and appreciated their timely service and follow-up. It’s wonderful to know that our team went above and beyond to ensure you received the best treatment. We’re grateful for your support and look forward to serving your family and friends in the future. Thanks again!

July 20, 2024

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Employee Rating

I’ve been coming to Bell Honda for many years. Everyone I deal with are friendly & courteous. Faith was very knowledgeable, fun and helpful. Mark even took an ugly tag that has been on my windsh More

by FLAPRAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Joshua Hansmeier, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez, Faith

Jul 26, 2024

Bell Honda responded

Thank you for your continued support and kind words! We’re delighted to hear that you’ve had positive experiences over the years. It’s great to know that Faith was knowledgeable and helpful, and that Mark went the extra mile to take care of that tag. We appreciate your recognition of our team’s efforts. If you need anything else, we’re here for you!

June 24, 2024

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Helped my mom get her first brand new 2024 Civic Touring, very helpful in getting a spanglish speaking person to help her understand.. More

by ANDAHERNANDEZOFELIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal gets 5 stars

June 16, 2024

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I have reliable service every time. I have been going there for over 16. Years. More

by TIM.HEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier , Rodrigo Amezcua, Q Barrino, Angel Delgado, Max Dunmire, Steve Emery, Trish Hernandez, Robert Jones, Dion Medlen

Jun 17, 2024

Bell Honda responded

Thank you for your loyalty over the past 16 years! We're delighted to hear that you consistently receive reliable service at our dealership. Providing top-notch service is our priority, and we appreciate your trust in us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service for many more years to come!

May 18, 2022

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Employee Rating

JJ was great to work with, buying a new car can often be very stressful, but JJ keeps it lite, he makes you feel like he is truly there to support you. His energy and enthusiasm is fantastic, we will be r More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson

May 19, 2022

Bell Honda responded

Dennis, thank you for taking the time in leaving a positive review. We are happy we were able to assist you in you in the car buying process and that JJ provided you with excellent customer service during your visit. We hope you think of us for any servicing/car-buying needs. Congratulations on the new purchase.

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