Jaime Moore

I have had the experience of visiting and buying cars at Desert European Motorcars over several years and I have found them and the staff excellent to work with over these years. They have high quality car Desert European Motorcars over several years and I have found them and the staff excellent to work with over these years. They have high quality cars and service. I just purchased an Aston Martin Vantage and worked with Phillipe Trussell and had a great experience. I came to the dealership at almost the end of the day last weekend and I was somewhat in a rush to get to a dinner, and Phillipe was very upfront and honest. He made the process easy, straightforward and fast. Thanks Phillipe! More

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We had a great experience, thank you all for making this transaction very smooth! We definitely will work with you again in the near future transaction very smooth! We definitely will work with you again in the near future More

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This is the first time I worked with Mclaren Rancho Mirage (indigo group) and I am extremely happy with the entire professionals I work with. These included Phillpe Brian, JAIME and Elena. They were a Mirage (indigo group) and I am extremely happy with the entire professionals I work with. These included Phillpe Brian, JAIME and Elena. They were all professional, courteous, knowledgeable, respectful, and most of all down to earth people who treated me so well. They structured a deal that was consistent with what I was interested in on a brand new 2025 750 S spider. The benefits included good people to work with, a great deal and I get to work with my local dealership on my new Mclaren. In addition, they gave me a very nice trade-in offer on my 720 spider and very generous cap cost reduction on the lease. I will tell you this, they worked overtime on this and they succeeded. If the rest of the folks at Rancho Mirage Mclaren are anywhere near the caliber of these folks above, and this is definitely one of the best dealerships in the nation. I have owned four Lamborghinis, two Ferraris, three Bentleys, Porsches and number of other exotics, and I say this, from the bottom of my heart, these folks were the easiest and nicest people to work with. I hope they all get a raise for this from their boss. At any rate all of you thank you so much for your help. More

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I really wanted to give this place the benefit of the doubt, but my experience was disappointing. The sales manager Jaime Moore is completely unresponsive — doesn’t return calls, ignores follow-ups, and doubt, but my experience was disappointing. The sales manager Jaime Moore is completely unresponsive — doesn’t return calls, ignores follow-ups, and takes zero responsibility. It’s frustrating and unprofessional. I would not recommend this dealership based on the lack of basic customer service. I end up buying from another Lamborghini dealership More

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Sales service is not good. Totally forgot the extended warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and warranty and wheel/tire warranty they sold me. The only thing they remembered was collect the money. Service is no good neither. Send the car in and they never fix the problem. This is my second Bentley with this dealership and for sure the last one. I have a house in Rancho Mirage I want to support local business but the experience is no good More

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Smoothest car buying experience ever. One of the best car dealerships all around. dealerships all around. More

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A Long and Happy Relationship I have been dealing with Desert European for over 30 years, always with Jaime and Austin, mostly as a team. They are consummate professionals selling I have been dealing with Desert European for over 30 years, always with Jaime and Austin, mostly as a team. They are consummate professionals selling world class products. A “motorcar car” buyer could ask for nothing more. 🚗.... More

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Customer Service Means Nothing Anymore. I've had the pleasure of owning 5 Rolls-Royce vehicles in my life time. About a year ago, I went into Indigo Rolls-Royce to purchase/lease my next veh I've had the pleasure of owning 5 Rolls-Royce vehicles in my life time. About a year ago, I went into Indigo Rolls-Royce to purchase/lease my next vehicle. I heard good things about them and after having a negative experience at a local dealer, I decided to give them a try. I started working with Jason and Kyle. In the beginning, things were great. I communicated my need to replace a wrecked Bentayga and was up in the air about deciding on a Wraith or Ghost. I'm assuming I took too long as the communication with them stopped. My emails went unanswered and my calls weren't returned. Due to unforeseen events, I decided to put the car search on hold. I popped in today after seeing a car in their inventory that I had searched for over the past couple of months. I was greeted my Jaime, who i'd met before. Instantly I could feel I was wasting her time. Another couple popped in at the same time and the greeting was much more welcoming and warm. They chatted it up for about 20 minutes. I casually left. I encountered Kyle and Jason outside who put the cherry on top in making me feel unwanted. No eye contact, One word responses. You could tell they were forcing themselves to interact with me. No problem however. I'll take my business elsewhere. It's a shame that a car so beautiful and a company who prides themselves on the customer experience is so dismissive. More

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