Jade Hilliard | Page 9

I took my car in today for service, very good customer service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. More

Report | Print

I have been here a few times and they are always courteous and professional from the first minute I get there to when I leave. That includes the young people who do seemingly little errands. Every courteous and professional from the first minute I get there to when I leave. That includes the young people who do seemingly little errands. Everyone does their job with a smile and has never been in too much of a hurry to stop and answer any question I may have. I have had many more expensive cars but never this kind of service. I have a Crosstrek and it has served me well with NO issues after 4 years! I will get another one next year and give this one to my grandson as he enters college. More

Report | Print

When I think of the requirements of a good sales person, I think of a presentable person who truly understands his client's needs. Kevin is that person. In addition, Kevin works very well with others (Lou I think of a presentable person who truly understands his client's needs. Kevin is that person. In addition, Kevin works very well with others (Louie Ascencio and other Subaru staff). Kevin is conscientious and caring...a winner in my book. More

Report | Print

Came in for my first service. Very easy and fast. I love my Subaru and the employees that work there. First experience with service and it was good. The sales experience was great also n love my Subaru and the employees that work there. First experience with service and it was good. The sales experience was great also n More

Report | Print

Appreciate the genuine support, patience, and generosity of the folks who work at this dealership. Every question was answered, every concern addressed and we even enjoyed a few laughs of the folks who work at this dealership. Every question was answered, every concern addressed and we even enjoyed a few laughs More

Report | Print

I always take my WRX to get serviced here. Staff is super friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . More

Report | Print

Was very happy with my service. I called the night before and had an app. the following morning. There was an issue with a previous service that was done and had to be co night before and had an app. the following morning. There was an issue with a previous service that was done and had to be corrected. Was done with a smile. Also a recall was promptly taken care of as well. All done the same time. Was offered a loaner car to use. always friendly service and a free car wash to boot. More

Report | Print

Professional environment with assertive up sells and creative revenue drivers. Communicative throughout your service call. They could probably utilize a small part of their profit margin to cover “shop creative revenue drivers. Communicative throughout your service call. They could probably utilize a small part of their profit margin to cover “shop costs” instead of passing it on to guest and still be doing great financially. Those extra fees chip away at the perceived integrity of the overall experience. More

Report | Print

One of the most highest professional customer service experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile to make the service experience smooth and fast. A special thanks to Scott Gregg the manager of the service department down to the employees and particularly the one I dealt with Jade Hilliard and Jason Mumma as the people from the loner department. I wish every business will run like this. More

Report | Print

Service was excellent all around. I was able to make an appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throu appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throughout the diagnosis process when technician discovered more rodent chewed wire damage. More

Report | Print