Jade Hilliard | Page 10

One of the most highest professional customer service experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile to make the service experience smooth and fast. A special thanks to Scott Gregg the manager of the service department down to the employees and particularly the one I dealt with Jade Hilliard and Jason Mumma as the people from the loner department. I wish every business will run like this. More

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Service was excellent all around. I was able to make an appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throu appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throughout the diagnosis process when technician discovered more rodent chewed wire damage. More

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Always helpful, take me at my convenience and on the mark with what my car needs. In other words . . . no bull!!! Looking forward to bringing my sister’s Forester to them as well! with what my car needs. In other words . . . no bull!!! Looking forward to bringing my sister’s Forester to them as well! More

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Steve was extremely helpful He walked us through all the Outback's features and explained their workings, answering all of our questions. He did an excellent job. Outback's features and explained their workings, answering all of our questions. He did an excellent job. More

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Great service! Everyone with whom I have worked has been incredibly helpful and knowledgeable. Dropping off my car is easy, and everyone is friendly. It seems that they enjoy their jobs which is a good sign incredibly helpful and knowledgeable. Dropping off my car is easy, and everyone is friendly. It seems that they enjoy their jobs which is a good sign! Wait times are very reasonable, and they make sure to communicate exactly what they recommend be done. More

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Brought my '06 Baja in for oil change, tire balance/rotation and inspection. Friendly employees, great service, pretty quick and reasonable (for a delaership). They don't try to oversell servic balance/rotation and inspection. Friendly employees, great service, pretty quick and reasonable (for a delaership). They don't try to oversell service(s) for this low mileage / low usage vehicle and are willing to make their recommendations based on condition rather than the rote months/miles schedule. I will continue bringing my Baja here and, of course, the new 2021 Crosstrek I purchased here a couple months ago when it's due. More

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Love the ability to schedule service appointments online. Fast and efficient check in with service advisor. Service was completed in a reasonable amount of time. Dealer very good with COVID-19 protocols. Fast and efficient check in with service advisor. Service was completed in a reasonable amount of time. Dealer very good with COVID-19 protocols. More

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I talked with Jade, the service rep. She researched my needs and booked a 2 hour appointment for me. My actual appointment took 2 hours, all items were addressed, and all was good! Excellent service! A needs and booked a 2 hour appointment for me. My actual appointment took 2 hours, all items were addressed, and all was good! Excellent service! Again—-all good! More

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Real pros. All departments work seamlessly. Make car purchasing as pleasant an experience as they can. That's why we are repeat customers. Complements to Robert who did an excellent job working with us purchasing as pleasant an experience as they can. That's why we are repeat customers. Complements to Robert who did an excellent job working with us. More

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Great facilities and service as usual. However, forgot to put the next service sticker on my windshield. I like being able to schedule services online. put the next service sticker on my windshield. I like being able to schedule services online. More

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