Jade Hilliard | Page 14

A new 2020 Outback Ken Murch was able to answer any and all questions about this purchase. This is the 3rd car I have purchased through Ken. I assure you that Ken has be Ken Murch was able to answer any and all questions about this purchase. This is the 3rd car I have purchased through Ken. I assure you that Ken has been upfront in all of my purchases with Tucson Subaru. Ken also did an excellent in the follow-up in providing info or some new features and making sure I understood the new features. More

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Fantastic customer service! Ken is a very pleasant and knowledgeable no pressure salesman who was very patient as I jumped from car to car checking out the different options avai Ken is a very pleasant and knowledgeable no pressure salesman who was very patient as I jumped from car to car checking out the different options available on the Crosstrek. He explained everything along the way when we did our paperwork and then taught me how to sync my phone to my new car. I had never had that option before. And Louis in the finance department was extremely helpful as well. I highly recommend Jade in their service department too as she always took care of me and my 2009 Outback. More

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Super Helpful!!! This was our second vehicle purchase from this dealership and we give them a VERY HIGH recommendation for both Service and Sales. Kevin met every on This was our second vehicle purchase from this dealership and we give them a VERY HIGH recommendation for both Service and Sales. Kevin met every one of our requirements and went above and beyond for us! More

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Great service visit! Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arrange Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arranged by my service consultant Jade Hillard. More

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So friendly I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. More

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Helpful personalized service Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would take longer (like parts would have to ordered). She also kept in touch with me as the work progressed which allowed me to make good use of my time. I am considering getting a new Subaru in the next couple of years and knowing the service follow-through is so good is another reason to do so. Thanks, Jade! More

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Great service as always !! Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while our vehicle is being serviced. I always ask for Jade Hillard who is very knowledgeable and experienced-- all others are good also. More

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2014 Forester repairs and service Jade was very helpful in arranging major repairs and service items for our 2014 Forester. She also managed to get a courtesy extension to our recently Jade was very helpful in arranging major repairs and service items for our 2014 Forester. She also managed to get a courtesy extension to our recently expired warranty, saving us thousands of dollars. More

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Jade has always taken the extra step to ensure that all of my concerns were logged. She kept me updated throughout the service. She is my go to person. of my concerns were logged. She kept me updated throughout the service. She is my go to person. More

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Excellent dealer We had a great experience at Tucson Subaru, Joe Micoletti was our sales person and he was wonderful, took time with us explained everything re: the ca We had a great experience at Tucson Subaru, Joe Micoletti was our sales person and he was wonderful, took time with us explained everything re: the car and was thorough with all the paperwork, would definately recommend both Joe and Tucson Subaru More

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