Jade Hilliard | Page 13

Had our love encore delivery visit today with Darla. She did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many f did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many features of our car. Our service advisor Jade was very helpful too. More

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Top-Rated Subaru Service Department My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after getting a rock chip in my windshield I telephoned the service department and the Tucson Subaru associate added that repair to my upcoming appointment. All of the associates involved with my service appointment were friendly, professional and responsive to my inquiries. Tucson Subaru's service department is the very best I have ever experienced! More

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I have always received outstanding service from Tucson Subaru, whether it was their sales staff or the Service Department. The staff is consistently excellent, and I always come away very pleased with t Subaru, whether it was their sales staff or the Service Department. The staff is consistently excellent, and I always come away very pleased with the service and the experience. More

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Service and worked with Jade Hilliard. Wonderful Experience We had a trailer hitch installed and a CD player installed in our new Outback. Jade was very helpful and followed the whole process and kept me inform We had a trailer hitch installed and a CD player installed in our new Outback. Jade was very helpful and followed the whole process and kept me informed of progress. More

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The best dealership I have dealt with. I always take my car there for repairs. I worked with Jade in service and Jack in sales both are outstanding. Outstanding service. car there for repairs. I worked with Jade in service and Jack in sales both are outstanding. Outstanding service. More

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Great service. Fast time from start to finish. Kept me informed of what was going on and what was to come on my next visit informed of what was going on and what was to come on my next visit More

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Excellent Service experience I was greeted immediately as I arrived. I was kept informed about how the process worked and how long it would take to meet my Service Advisor. All of I was greeted immediately as I arrived. I was kept informed about how the process worked and how long it would take to meet my Service Advisor. All of the employees were very friendly and helpful.My Service Advisor explained exactly what the 30000 mile service entailed and gave me a very spot on estimate of the time it would take to complete. She showed me in detail when the service was done, what shape my car was in and what additional service I should consider for my next appointment. She was a great help. I live about a 40 to 45 minute drive from the dealership, but I will gladly make that drive again for such a stress free experience! More

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We found the dealership to be efficient, well organized, thorough, and communicative. We felt relaxed while working with Greg. We found him to be a good listener also. Jennifer was a hood. It was actually thorough, and communicative. We felt relaxed while working with Greg. We found him to be a good listener also. Jennifer was a hood. It was actually fun working with her and having her help us figure things out. She has a very good sense of humor More

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warranty windshield We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the d We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the district rep they agreed to split the cost of a new windshield. Jade got us right in and did a good, fast job. Upon completion she informed us they would warranty the whole price. It saved us money. We like that. One has to also wonder why they didn't warranty the windshield from the very first as would have been both correct and extraordinary. Overall tucson subaru did do what two other dealers said they would to remedy the problem. They did it well and fast while we were in town. Though it should not have taken any “discussing” to get it approved. We were treated kindly and promptly. Jade followed up as she said she would. Scott and Jim Bible, the rep, were curteous in every way. Knowing that tucson subaru is a for profit business like any other, we will be back for more service as nessecary and more if we need another subaru. More

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Extraordinary Service and Vehicles! Tucson Subaru is awesome! I just received my new Crosstrek and I love it! Robert Pedroza was especially helpful, kind, patient, and fun to work with. Tucson Subaru is awesome! I just received my new Crosstrek and I love it! Robert Pedroza was especially helpful, kind, patient, and fun to work with. He is an extraordinary employee and a low-pressure salesperson. I appreciated the way that he coordinated ongoing care and questions regarding financing, service appointments, and meeting with the manager before I left with my car. I love all the features in my Crosstrek. The audio system is amazing! The all-wheel drive is phenomenal. Robert took the time to explain every single item in the car and to help me set up my phone and other custom-controlled safety and driving features. Thank you, Tucson Subaru, and especially Robert Pedroza! More

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