Jade Hilliard | Page 15

Jade Hilliard took care of eveything! Jade was great to deal with from start to finish. Dealership always more expensive, but the quality of service, parts and repair is worth it. I'd go Jade was great to deal with from start to finish. Dealership always more expensive, but the quality of service, parts and repair is worth it. I'd go back to Jade for service in the future. More

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Pleased with the service I have two Subarus and have had them serviced at Tucson Subaru since we moved here two years ago. I have been pleased with the service. They listen a I have two Subarus and have had them serviced at Tucson Subaru since we moved here two years ago. I have been pleased with the service. They listen and get things done correctly the first time. More

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Awesome service Bob was great!! He made the car buying seamless and enjoyable. Jen in finance did a great job going over all the paperwork and made sure I underst Bob was great!! He made the car buying seamless and enjoyable. Jen in finance did a great job going over all the paperwork and made sure I understood everything. Together they made a great team. Thank you both!! More

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Subaru Service Employee Review Jade Hilliard (service writer) is extremely knowledgeable, professional and a pleasure to work with. She exemplifies the values every service writer s Jade Hilliard (service writer) is extremely knowledgeable, professional and a pleasure to work with. She exemplifies the values every service writer should portray to the public! Tucson Subaru is lucky to have someone with her unique blend of technical and people skills interfacing with service customers who I assume oftentimes are are not the easiest folks to deal with. Thank you Tucson Subaru for having Jade on your service team! More

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Add a trailer hitch I purchased a Subaru Outback and requested a trailer hitch be added so I can pull a trailer. This was the service that was being provided, adding a t I purchased a Subaru Outback and requested a trailer hitch be added so I can pull a trailer. This was the service that was being provided, adding a trailer hitch. The personnel and hitch add was done professionally, but unfortunately the hitch is a small 1 1/4 inch receiver not a 2 inch. More

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Great Experience Open and Understanding of our needs (and wants) for the vehicle. Open to discussion and negotiation, Met our needs, wants and price with no hi pres Open and Understanding of our needs (and wants) for the vehicle. Open to discussion and negotiation, Met our needs, wants and price with no hi pressure sales. Jacob Ray and Jennifer Duren were great to work with!!! More

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Great customer service Great attention. Customer service. Effective solutions. Face to face attention and then effective action plans and follow up. It’s a family team that Great attention. Customer service. Effective solutions. Face to face attention and then effective action plans and follow up. It’s a family team that works with the customer More

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Pleasantly Surprised I took my car to the Subaru dealership because of a recall notice, and they checked my entire vehicle while performing the recall maintenance. I was I took my car to the Subaru dealership because of a recall notice, and they checked my entire vehicle while performing the recall maintenance. I was not surprised by the items that Subaru told me needed attention, because I had already gotten quotes to have the items repaired. I was pleasantly surprised that Subaru’s quote for all of the maintenance my car needed was the same as I had been quoted for tires only. Sabaru changed my oil, replaced oil and cabin air filters, replaced windshield wipers, replaced 4 tires, and aligned my tires for the same price I was planning to pay for tires and an alignment. Service representatives were pleasant and respectful, and they provided me with a ride to the mall and back while my car was being serviced. My Subaru dealership experience was so pleasant that when my car needs maintenance I will drive from Green Valley to the dealership in Tucson for maintenance. More

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Friendly and professional service Sean made buying a car a pleasant experience: he is low-key, and answered all my questions thoroughly. Louie was also friendly and professional. I rea Sean made buying a car a pleasant experience: he is low-key, and answered all my questions thoroughly. Louie was also friendly and professional. I really appreciated all their help with the transaction. And Jade has been making my life easier for years; I always look forward to seeing her! More

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I don't even have my 2014 Subaru Xtrek anymore! but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let hi but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let him sell me an Ascent.) it's important to know their service department is lovely. everyone is great that works there. they definitely retain their employees, I can tell! (my BMW service department is wretched. the place is nice, but the people are not all that.) More

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