Jacob McNeely
Jacob McNeely at Universal Hyundai
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Jacob McNeely

Hyundai Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.5
165 Reviews
4.5

165 Reviews

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165 Reviews of Jacob McNeely

November 05, 2024

Dealership Rating
Employee Rating

Always great working with Fabio, he really takes care of. Was great to work with Alexis as well, really made the deal work right! More

by TRAVISGRIFFIN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Fabio Ventura

Nov 06, 2024

Universal Hyundai responded

Travis, Thank you so much for your kind words for Fabio and Alexis, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 06, 2024

Universal Hyundai responded

Travis, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Fabio, and it was a pleasure having you at the dealership. We appreciate your review! Gina Nava Reputation Manager gnava1@universalhyundai.com

October 20, 2024

Dealership Rating
Employee Rating

My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Brian Cortes

Oct 21, 2024

Universal Hyundai responded

April, It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 10, 2024

Dealership Rating
Employee Rating

Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i More

by DIAZT1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexandra, Jacob, Robert, and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

Dealership Rating
Employee Rating

I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

Dealership Rating
Employee Rating

To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. More

by angelhance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Eric Kristan, darrin diaz , Christian Matos

Oct 06, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

Dealership Rating
Employee Rating

I like dealer Hyundai service. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. More

by blaciris322
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan

Oct 06, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

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Employee Rating

Friendly and attentive to all needs , Extremely respectful towards wanting I wanted in a car More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth

Sep 29, 2024

Universal Hyundai responded

Thanks, Jesse, for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

Dealership Rating
Employee Rating

Excelente servicio de parte de sus empleados, especialmente Darrin Díaz, él hace tu sueño realidad More

by rubenjesus1984
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Simo Bassi

Sep 30, 2024

Universal Hyundai responded

Ruben, nos alegra saber que su experiencia en Universal Hyundai fue tan positiva. Asegurarnos de que nuestros clientes encuentren el auto ideal es nuestra principal meta. Nos encantó atenderlo en el concesionario y agradecemos su reseña. ¡Realmente, el mejor lugar para comprar! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

September 19, 2024

Dealership Rating
Employee Rating

I've been going to Universal Hyundai for over 8 years now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve More

by PL_FLEISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Rhoda Allen , Omy (not sure of his full name)

Sep 19, 2024

Universal Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai, we hope you enjoy your new Tucson! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 12, 2024

Dealership Rating
Employee Rating

Amazing dealer and team for any car that you need, very professional team Eric Matos always do the best ,excellent 5 start More

by Maceiro_3397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Giovanne Sanchez

Sep 13, 2024

Universal Hyundai responded

Thank you so much for your kind words for Eric and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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