Jacob Martinez F.
Jacob Martinez F. at Casey Kia
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Jacob Martinez F.

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
140 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

View more specialties & trainings
5.0

140 Reviews

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140 Reviews of Jacob Martinez F.

October 10, 2024

Dealership Rating
Employee Rating

I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Oct 14, 2024

Casey Kia responded

Thank you so much Mrs. Sue for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 30, 2024

Dealership Rating
Employee Rating

Top notch service as always, extremely helpful and understanding when purchasing two vehicles in two days from them. More

by Mstngjacqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

Aug 02, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 27, 2024

Dealership Rating
Employee Rating

Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More

by alyssapongracz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Aug 02, 2024

Casey Kia responded

Thank you so much Alyssa for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 14, 2024

Dealership Rating
Employee Rating

Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Jan 15, 2024

Casey Kia responded

Thank you so much Rob for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 27, 2023

Dealership Rating
Employee Rating

Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Jan 02, 2024

Casey Kia responded

WOW!!! Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the sixth time! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

Dec 27, 2023

Shaycoates responded

Great organization!

November 19, 2023

Dealership Rating
Employee Rating

My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional More

by L Crawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Nov 20, 2023

Casey Kia responded

WOW!!! Thank you so much Lee for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 24, 2023

Dealership Rating
Employee Rating

Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses More

by Aajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Sep 27, 2023

Casey Kia responded

Thank you so much Aajohnson for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 21, 2023

Dealership Rating
Employee Rating

Jacob Martinez was amazing and very professional! I'm so thankful for the great experience. More

by Chene BeldoBey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2023

Casey Kia responded

Thank you so much Chene for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 08, 2023

Dealership Rating
Employee Rating

Jacob made buying my car very simple and stress free. I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety More

by Alison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2023

Casey Kia responded

Thank you so much Alison for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez! Thank you for allowing us the opportunity to regain your trust. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 20, 2023

Dealership Rating
Employee Rating

Very nice, patient and professional. Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Hugh Mitchener

May 24, 2023

Casey Kia responded

Thank you so much Justin for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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