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Jacob Martinez F.
Jacob Martinez F. at Casey Kia
Refer Me

Jacob Martinez F.

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
139 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

View more specialties & trainings
5.0

139 Reviews

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139 Reviews of Jacob Martinez F.

July 30, 2024

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Employee Rating

Top notch service as always, extremely helpful and understanding when purchasing two vehicles in two days from them. More

by Mstngjacqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

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Aug 02, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 27, 2024

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Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More

by alyssapongracz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Aug 02, 2024

Casey Kia responded

Thank you so much Alyssa for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 14, 2024

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Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Jan 15, 2024

Casey Kia responded

Thank you so much Rob for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 27, 2023

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Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Jan 02, 2024

Casey Kia responded

WOW!!! Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the sixth time! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

Dec 27, 2023

Shaycoates responded

Great organization!

November 19, 2023

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Employee Rating

My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional More

by L Crawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

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Nov 20, 2023

Casey Kia responded

WOW!!! Thank you so much Lee for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 24, 2023

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Employee Rating

Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses More

by Aajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

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Sep 27, 2023

Casey Kia responded

Thank you so much Aajohnson for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 21, 2023

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Employee Rating

Jacob Martinez was amazing and very professional! I'm so thankful for the great experience. More

by Chene BeldoBey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 27, 2023

Casey Kia responded

Thank you so much Chene for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 08, 2023

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Employee Rating

Jacob made buying my car very simple and stress free. I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety More

by Alison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 30, 2023

Casey Kia responded

Thank you so much Alison for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez! Thank you for allowing us the opportunity to regain your trust. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 20, 2023

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Employee Rating

Very nice, patient and professional. Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Hugh Mitchener

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May 24, 2023

Casey Kia responded

Thank you so much Justin for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 13, 2023

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Employee Rating

Jacob was very professional and detailed when showing us the cars. He was the best car salesman we’ve had and can’t thank him enough. 10/10 recommended More

by Christian W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 17, 2023

Casey Kia responded

Thank you so much Christian for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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