Jacob Burns | Page 10

. I had called 3/4 left messages to talk to Stan Gutierrez never returned a single call a little common courtesy would of been nice Gutierrez never returned a single call a little common courtesy would of been nice More

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Great experience. Volvo silver springs was courteous, responsive, professional, efficient and fair in negotiations. I’ll look there first when I’m ready for the next Volvo silver springs was courteous, responsive, professional, efficient and fair in negotiations. I’ll look there first when I’m ready for the next Volvo! More

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The dealership is in a great location and the staffer was helpful and friendly. They have great inventory. Jacob Burns is the reason I stayed through the purchase of my Volvo. He was very knowledgeable a helpful and friendly. They have great inventory. Jacob Burns is the reason I stayed through the purchase of my Volvo. He was very knowledgeable and responsive via email and text. His customer service was what I hoped for by a Volvo dealership. He was the best I worked with compared to 3 other local Volvo dealerships. I hope to work with him on my next purchase. More

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We have been in the market for a new vehicle for about 4 months now. Decision making is not our strong suit. The folks at Volvo Cars Silver Spring, and Jacob Burns in particular, were knowledgeable, accom months now. Decision making is not our strong suit. The folks at Volvo Cars Silver Spring, and Jacob Burns in particular, were knowledgeable, accommodating, and most importantly tolerant of our decision-making process. We are very pleased with the outcome. More

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Best car salesman we’ve ever worked with. Extremely down to earth and not “salesy” but highly skilled and knowledgeable. Drives figure 8s around the other sellers/ dealerships we worked with Extremely down to earth and not “salesy” but highly skilled and knowledgeable. Drives figure 8s around the other sellers/ dealerships we worked with during this buying cycle. More

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They were available when I needed to come in. Answered my questions and made me feel.welcome. Answered my questions and made me feel.welcome. More

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Overall good experience. Everyone was very professional and friendly. The only downside was the time required: 3,5 hours is excessive, especially the hour-long wait for the Everyone was very professional and friendly. The only downside was the time required: 3,5 hours is excessive, especially the hour-long wait for the car to be prepped. More

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I had a wonderful experience at Volvo Silver Spring. Jacob Burns s was helpful, patient and extremely knowledgeable about Volvos. I love my car and plan to be a lifelong customer at Volvo! Jacob Burns s was helpful, patient and extremely knowledgeable about Volvos. I love my car and plan to be a lifelong customer at Volvo! More

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Jacob Burns was very professional. This was our 4th Volvlo we owned. He was detailed, patient and knows how to treat customers. We would like Jacob to be recognized for his outstand This was our 4th Volvlo we owned. He was detailed, patient and knows how to treat customers. We would like Jacob to be recognized for his outstanding customer service. For our next Volvo we will come just to Jacob. More

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Excellent, efficient and knowledgeable. Jacob and team worked together to deliver amazing service in a very timely manner. Jacob and team worked together to deliver amazing service in a very timely manner. More

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