Jacob Burns

Jacob, and the entire staff at Volvo, were friendly, informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. informative, and efficient. This was one of the best car buying experiences I’ve had, and would recommend to anyone. More

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Jacob was really informative, totally low pressure, and really great to work with. Felt great about my purchase. really great to work with. Felt great about my purchase. More

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I contacted Jacob, as he had assisted me in the past, per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended u per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended up buying that vehicle, and appreciate the heads up Jacob provided, as the specific vehicle I was seeking was hard to find. There were some glitches after I received the vehicle, and Justin in service took charge and handled resolution. He was very proactive, kept me informed about the progress, and personally ensured the issue was resolved. More

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Car shopping can be stressful, but Jacob at Volvo made it surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test d surprisingly easy. He was professional, honest, and knowledgeable from our first meeting on Tuesday through to my purchase on Friday. After my test drive, I took time to research the car and compare options. Jacob respected my process without any pressure tactics. When I decided to buy, he worked with my parameters efficiently. I felt heard and respected throughout—a refreshing change from the stereotypical car buying experience. I'm completely satisfied with both my new (to me) car and the straightforward process Jacob provided. More

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The employees at this dealership are very nice and friendly. They are very easy to work with: friendly. They are very easy to work with: More

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Jacob was easy to work with, transparent, informative and helped me walk away with the vehicle I wanted! helped me walk away with the vehicle I wanted! More

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Least stressful experience in buying a car - Environment and sales people were relaxed, even though busy, and were professional and casual. I did not feel they were waiting to haggle me. I was respected a and sales people were relaxed, even though busy, and were professional and casual. I did not feel they were waiting to haggle me. I was respected as a woman buying a car by myself. Jacob was very knowledgeable and easy to communicate with about what I was looking for and his explaining things were clear easy to follow. I appreciated the feeling I got in the showroom set up, lighting. It was relaxing and inviting. More

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The team was great! 10/10 would recommend. Angel worked with me and he was very knowledgeable and helpful. 10/10 would recommend. Angel worked with me and he was very knowledgeable and helpful. More

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Very professional, thorough, and friendly. Helped make the process of buying a new car and trading in our old one go smoothly. Helped make the process of buying a new car and trading in our old one go smoothly. More

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I would like to thank Jacob for assisting us with the purchase of our lease car very smoothly. He checked everything and kept me informed until everything was resolved. If you are visiting this dealershi purchase of our lease car very smoothly. He checked everything and kept me informed until everything was resolved. If you are visiting this dealership, be sure to ask for Jacob! More

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